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 25 No gears? THE ONLY THREAD. (Read 34442 times)
macejoj
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No gears? THE ONLY THREAD.
Feb 6th, 2013 at 5:55pm
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hello,
i bought expansion 777-300. I had before installed 777-200 1.0.
unfortunately, when I start 777-300 (any colour and engine version) I can see only airplane without gear.....

777-200 works normally.
Any idea what can be wrong in installaition ?
many thanks
JM
  
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tjh876
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Re: 777-300
Reply #1 - Feb 6th, 2013 at 6:56pm
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Same issue, here is a picture.



This picture above (2013-2-6_13-50-54-192.BMP) of a 777-300 in ANA colors with no landing gear to be reposted only by the uploader (me) and any employee of Captain Sim. Anyone else who wishes to repost this photo anywhere or use it for whatever reason must first contact me prior to publishing or posting anything anywhere.
  

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Yawmns
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Re: 777-300
Reply #2 - Feb 6th, 2013 at 7:27pm
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Not a problem for me. All good

  
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paul_smith_gw
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Re: 777-300
Reply #3 - Feb 6th, 2013 at 7:35pm
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The expansion pack is working fine for me too... for some reason I think you installed something wrong...
  

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tjh876
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Re: 777-300
Reply #4 - Feb 6th, 2013 at 8:13pm
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I've reinstalled the 777, still no gear. Ran the installers as an admin too. Restarting doesn't seem to help either. Any ideas?
  

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Captain Sim 2
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Re: 777-300
Reply #5 - Feb 6th, 2013 at 10:28pm
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Try Manual Offline activation. Please check-in to Your Profile and use Customer Support > Search KB > KB#31
  
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CameronL
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Re: 777-300
Reply #6 - Feb 6th, 2013 at 10:38pm
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when that happens to me I reset everything
  
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tjh876
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Re: 777-300 no gears?
Reply #7 - Feb 6th, 2013 at 11:56pm
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Tanya,

That did the trick, thank you for your help.
  

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lexxvld
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Re: 777-300 no gears?
Reply #8 - Feb 7th, 2013 at 3:51am
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What about fps in -300? the same as in the -200?
  
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Panny
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Re: 777-300 no gears?
Reply #9 - Feb 7th, 2013 at 1:05pm
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I think ti is actually slightly better.
Pete
  

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matsuman
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Re: 777-300 no gears?
Reply #10 - Feb 8th, 2013 at 1:44am
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If you load FSX and select let say Air New Zealand, it loads and standing on the runway or whatever. If you change from another plane, let say..Cathay, that plane will load with no gears.
So avoid changing aircraft livery once you start your FSX with a CS777.


Kin M.
(Klax)
  
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tjh876
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Re: 777-300 no gears?
Reply #11 - Feb 8th, 2013 at 2:53am
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matsuman wrote on Feb 8th, 2013 at 1:44am:
If you load FSX and select let say Air New Zealand, it loads and standing on the runway or whatever. If you change from another plane, let say..Cathay, that plane will load with no gears.
So avoid changing aircraft livery once you start your FSX with a CS777.


Kin M.
(Klax)


My issue was not tirggered by loading a CS77 then another 777, it was loading the CS777 and not changing, or loading a Baron or C172 and changing over to the 777. Both ways had planes which lacked gear. The Manual Activation seemed to fix that though.

-Tom H
  

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Robinking
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B777-300ER
Reply #12 - Feb 7th, 2013 at 5:30pm
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Hello Cheesy
I Installed The base pack and expansion but the planes have no landing gear Cheesy

PLEASE HELP Smiley
  

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packers101
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Re: B777-300ER
Reply #13 - Feb 7th, 2013 at 10:35pm
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Robinking wrote on Feb 7th, 2013 at 5:30pm:
Hello Cheesy
I Installed The base pack and expansion but the planes have no landing gear Cheesy

PLEASE HELP Smiley


Re-Install it using the "Manual Offline Activation" process. Thats done the trick for many people.
  

Patrick&&&&
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Robinking
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Re: 777-300 no gears?
Reply #14 - Feb 8th, 2013 at 12:11pm
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packers,
Thanks for this tip but how to chose manual offline ... ??
  

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Re: 777-300 no gears?
Reply #15 - Feb 8th, 2013 at 12:23pm
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You will need to do a complete uninstall (KB #685), that requires you to delete the 777-300 entry in the registry. Then when you reinstall the 777-300, you will need to activate it again, you are then given the choice to do an Instant Online Activation (this computer must be connected to the internet) OR a Manual Offline Activation (on this computer using another computer connected to the internet). Select the latter AND you can use the same computer to do the Manual Offline Activation. I do it this way all the time now on my current computer (which does have internet access).

Edited:
Added an image to show the entries in the Windows Registry that need to be deleted (see attached image).
  

CS772-773_registry.jpg (Attachment deleted)

Mark Fletcher



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Robinking
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Re: 777-300 no gears?
Reply #16 - Feb 8th, 2013 at 12:43pm
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Thank you , I did it but
Still no gears Sad
  

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Markoz
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Re: 777-300 no gears?
Reply #17 - Feb 8th, 2013 at 12:52pm
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Robinking wrote on Feb 8th, 2013 at 12:43pm:
Thank you , I did it but
Still no gears Sad

Did you run the installer using the "Run as administrator" option (must be done for Vista/Win7/Win8)?
  

Mark Fletcher



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Robinking
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Re: 777-300 no gears?
Reply #18 - Feb 8th, 2013 at 1:19pm
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if i presss double click on the icon it opens auto the admin ... Cheesy sorry for this english
  

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Markoz
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Re: 777-300 no gears?
Reply #19 - Feb 8th, 2013 at 1:40pm
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True. But it is best to Right Mouse Click on the file and select "Run as administrator" from the list.
You might need to disable your Anti Virus software too, as it might be interfering. I do both of those things when installing anything in my Windows 7 Professional 64bit, just to be sure that they install correctly.
  

Mark Fletcher



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Robinking
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Re: 777-300 no gears?
Reply #20 - Feb 8th, 2013 at 1:47pm
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okay i did that too but it dont work Sad

Do you have Team Viewer than you can see it
  

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Robinking
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B777-200
Reply #21 - Feb 8th, 2013 at 12:10pm
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No Landing Gear !
Please HELP ! Sad
  

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Markoz
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Re: B777-200
Reply #22 - Feb 8th, 2013 at 12:16pm
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Try a Manual Offline Activation (KB #31).
  

Mark Fletcher



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Robinking
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Re: B777-200
Reply #23 - Feb 8th, 2013 at 12:49pm
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I did but it DON“T Work Sad
  

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Robinking
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Still no Gear :( B777
Reply #24 - Feb 11th, 2013 at 8:02pm
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Hello,
I reinstalled the B772 with manual offline ... but still no gear.
I also can“t rotate the plane , only the speed
Please Help me  Smiley
  

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Highflyer2010
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Re: Still no Gear :( B777
Reply #25 - Feb 11th, 2013 at 9:24pm
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Well something is definitely wrong if you've uninstalled correctly and reinstalled correctly you shouldn't have any trouble. uninstall it and use ccleaner to clean the registry and reinstall see how that works  Roll Eyes make sure you restart after using cc cleaner and also a good idea to restart when u have reinstalled it

Robinking wrote on Feb 11th, 2013 at 8:02pm:
Hello,
I reinstalled the B772 with manual offline ... but still no gear.
I also can“t rotate the plane , only the speed
Please Help me  Smiley

  

Captain Sim 757&&Captain Sim 777&&&&Sean Smiley
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Robinking
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Re: Still no Gear :( B777
Reply #26 - Feb 12th, 2013 at 7:56am
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Thank you EWA i try it !
  

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Robinking
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Re: Still no Gear :( B777
Reply #27 - Feb 12th, 2013 at 8:48am
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Don“t work Sad
  

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Highflyer2010
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Re: Still no Gear :( B777
Reply #28 - Feb 12th, 2013 at 12:58pm
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I suggest you check into your captain Sim account and receive support there, it should of worked

Robinking wrote on Feb 12th, 2013 at 8:48am:
Don“t work Sad

  

Captain Sim 757&&Captain Sim 777&&&&Sean Smiley
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Robinking
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Big Problems B777-200
Reply #29 - Feb 12th, 2013 at 9:07am
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Hello ,
Please help i installed everything right , with manual offline activation and administrator and with computer restart after installation , but at least it looks like that  Sad

http://www.pic-upload.de/view-18105088/2013-2-12_9-57-9-182.jpg.html

http://www.pic-upload.de/view-18105090/2013-2-12_9-57-17-608.jpg.html

http://www.pic-upload.de/view-18105089/2013-2-12_9-57-26-67.jpg.html
  

&&
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Highflyer2010
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Re: Big Problems B777-200
Reply #30 - Feb 12th, 2013 at 1:00pm
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Like i have said in your previous post. log onto captain Sims website (Not forum) and receive support from there

Robinking wrote on Feb 12th, 2013 at 9:07am:
Hello ,
Please help i installed everything right , with manual offline activation and administrator and with computer restart after installation , but at least it looks like that  Sad

http://www.pic-upload.de/view-18105088/2013-2-12_9-57-9-182.jpg.html

http://www.pic-upload.de/view-18105090/2013-2-12_9-57-17-608.jpg.html

http://www.pic-upload.de/view-18105089/2013-2-12_9-57-26-67.jpg.html

  

Captain Sim 757&&Captain Sim 777&&&&Sean Smiley
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No landing Gear, Manual activation also fails
Reply #31 - Feb 14th, 2013 at 5:36pm
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Hi

Given the share number of people having this peoblem of CS anti piracy lock failing even after genuine install, is it not time to chnage the ani piracy tool.

I just bought this for 60 euros and i have plane sitting on tarmac with no landing gear or systems functioning.

Tried all the KB 685, 643 etc, but clealerly the problem is that CS piracy tool is preventing genuine purchasers as much as thiefs.

Its only fair to revise the installion and give us exe for 777 that works, even if it means you disbale the piracy thing just for those like me who just paid 60 euros for this plane with no landing gear.

Its in proper to send peole on errands in registry and knowledge base, when clearly its your anit piracy tech that is failing.

So far all threads to resolve this issue seem to end unresolved
  
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badr mishal
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Re: No landing Gear, Manual activation also fails
Reply #32 - Feb 14th, 2013 at 7:00pm
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SAME ISSUE HERE!!!  Undecided Undecided

please find to us solution
  
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mollau
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Re: No landing Gear, Manual activation also fails
Reply #33 - Feb 14th, 2013 at 7:56pm
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I think this can help. It helped me, anyway ...:


CoolP wrote on Feb 14th, 2013 at 6:55pm:
Well that's the protection I think. Maybe there's a more specific name for that. Where you enter the code and it online checks something. I once entered a blank _ too much and it still installed but lead to missing gears and stuff. Well, easy fix, installed again and entered the correct code.  Embarrassed

I think people may receive trouble when the admin rights for the installer are missing. I always install trustworthy things with a right click and 'run as admin', so that may be a generic tip on the case. Another possible source of trouble may be protection software on Windows itself. Norton and things like that. It doesn't hurt to turn them off for a second until the CS plane is installed.

  

Best,&&Markus&&&&"Is this thread for real or is it all an Ilyushin?"&&(BlueDiamond, 6th Mar 2008)&&
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Captain Sim 2
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Re: No gears? THE ONLY THREAD.
Reply #34 - Feb 14th, 2013 at 9:05pm
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Vast majority of people do not have any issues with activation. I do agree with the above post. In 99% of cases activation issues are system related, they have nothing to do with our file protection etc. That is why we usually suggest to read and follow step by step KB entries #685 and 31.
  
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JaskanFactor
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Re: No gears? THE ONLY THREAD.
Reply #35 - Feb 15th, 2013 at 2:44pm
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Captain Sim 2 wrote on Feb 14th, 2013 at 9:05pm:
Vast majority of people do not have any issues with activation. I do agree with the above post. In 99% of cases activation issues are system related, they have nothing to do with our file protection etc. That is why we usually suggest to read and follow step by step KB entries #685 and 31.


By certain professional standards where people pay for things, 2 seperate people turning up same day with same problem, is a very big deal.

A solution , or a plan to resolve would help, and even that is not available.
  
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Captain Sim 2
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Re: No gears? THE ONLY THREAD.
Reply #36 - Feb 15th, 2013 at 8:44pm
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It IS available.
The question has been previously answered by our Customer Support.
Please check-in to Your Profile and use Customer Support > Search KB > KB#685,31. This forum is not for technical support, if you still have issues - you are welcome to use proper ways. Thank you for cooperation.

Concerning business recommendations - thank you for input. Please check the Forum rule #10
  
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Re: No gears? THE ONLY THREAD.
Reply #37 - Feb 16th, 2013 at 2:02am
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The 777 have no gears. And cockpit, i can see something like concrete.  Embarrassed Undecided Cry
  
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Chris737
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No Landing Gear
Reply #38 - Mar 27th, 2013 at 1:34pm
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Hello,
I got no landing gear,
I have already tried:
Reinstalling with and without cleaning registry
Manual Activation (i can't activate it due an error)

Sorry, but i haven't bought a product to spend time on activating it.
Also change the forum actiavtion code system, i needed like 5 trys to pass it.
  
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Captain Sim 2
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Re: No gears? THE ONLY THREAD.
Reply #39 - Apr 23rd, 2013 at 3:44pm
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This forum is not for technical support. Pllease check-in to Your Profile then click Product Name > Customer Support >
  
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Re: No Landing Gear
Reply #40 - Sep 27th, 2013 at 8:01pm
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Chris737 wrote on Mar 27th, 2013 at 1:34pm:
Sorry, but i haven't bought a product to spend time on activating it.
Also change the forum actiavtion code system, i needed like 5 trys to pass it.


I totally agree with chris and jaskanfactor: piracy protection is all very well but if normal buyers suffer from it you are clearly on the wrong path!

I have exactly the same issues and went through all the "tips and tricks". Now it's friday night, I just bought the product to have a play this weekend, but I can't use it. I logged a ticket and it comes back saying customer support works from 9-5 monday to friday... wth?
  
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Re: No gears? THE ONLY THREAD.
Reply #41 - Dec 13th, 2013 at 6:59pm
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p3DV2  cs 777 HAVE SAME PROBLEM...no landing gear and all display units are black and no hydraulic.
I was hopping CS solved this problem with 1,3

http://img35.imageshack.us/img35/6901/jw84.jpg ; Sad
  
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Re: No gears? THE ONLY THREAD.
Reply #42 - Dec 27th, 2013 at 10:21pm
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Does anyone have any idea why an upgrade of graphic card would produce a "No gears".
  


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Re: No gears? THE ONLY THREAD.
Reply #43 - Dec 29th, 2013 at 1:47am
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Chigley wrote on Dec 27th, 2013 at 10:21pm:
Does anyone have any idea why an upgrade of graphic card would produce a "No gears".

Reinstall the 777-200 Base Pack (csx772_1200.exe) and select Repair, then reinstall the 1.3 patch. See if that gives you your landing gear back.

Note. When I upgraded my graphics card from the GTX470 to the GTX770, I didn't encounter any problems with the landing gear not showing up.
  

Mark Fletcher



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Re: No gears? THE ONLY THREAD.
Reply #44 - Dec 29th, 2013 at 4:36pm
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I've sorted the problem by a reload and suspect that part of the problem may have been not resetting the FSX graphic resolution
  


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Re: No gears? THE ONLY THREAD.
Reply #45 - Jan 16th, 2014 at 12:37pm
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After reading tons of info here and elswhere about the copy protection and its solutions, I choosed to have a go with the 777. Chances to be succsessfull seemed to be high. Unfortunately, none of the solutions mentioned work for me. Tried rather strange combinations as well...
Shame, I really would love to fly this beautiful bird. Huh

Im also aware that Im using the wrong tools: Win8.1 / P3Dv2. Roll Eyes
A dream-team regarding performance on my rig. The C130 is performing extremely well. So I hope I can use the 777 the same way sometime in the future.

Just fyi, regards
Marcel
  
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