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P3Dv4.5 - all CS products CTD (Read 5955 times)

Adamski_NZ Full Member Offline Posts: 67 Location: Auckland, NZ Joined: Dec 29^th, 2008	P3Dv4.5 - all CS products CTD Mar 12^th, 2020 at 10:34am	Print Post
	This started with (what I thought to be) just a 757-related problem, but it turns out that all my CS aircraft now CTD after selection, on clicking to "fly". This is with the 737, 757 and 777 - all the latest/correct (P3D4) installers. So far, I've repeatedly uninstalled and reinstalled (as admin) with and without firewall and a/v - all to no avail. This is with P3Dv4.5 and Win10 Pro x64 (fully up to date) and latest FSUIPC (paid/5.153). I don't get a serial number prompt when reinstalling. Maybe I have some sort of general CS activation issue <???>. All my other "study level" aircraft (other, another company, A2A, QualityWings etc.) are running fine, so I don't think I have an inherent P3D or system problem. What to do? H-E-L-P!! Do you need any more info? TIA, Adam.

	www.nzfsim.org \| MSFS 2020 \| XP11.50 \| Intel i7 2600K @ 3.40GHz \| 24GB DDR3 \| nVidia RTX2060 8GB \| Win10x64 Ultimate
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Captain Sim CS Team Offline Posts: 4357 Joined: Nov 7^th, 2005	Re: P3Dv4.5 - all CS products CTD Reply #1 - Mar 12^th, 2020 at 5:12pm	Print Post
	https://www.captainsim.org/forum/csf.pl?num=1554738484

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Markoz CS Team Offline Posts: 12445 Location: Victoria, Australia Joined: Apr 24^th, 2009 Gender:	Re: P3Dv4.5 - all CS products CTD Reply #2 - Mar 12^th, 2020 at 5:43pm	Print Post
	I updated Windows 10 Pro on my PC with the latest security update (2020-3, or something like that) the other day, and on the restart, it wouldn't boot back into Windows. After about an hour of troubleshooting, I wound up restoring to an earlier time (earlier that day), then using Safe Mode to get back into Windows, restarting back in to Windows normally, and all was okay. Ten minutes later, it was asking me to restart after installing the update again, and I'm sure to can understand my apprehension to it doing that, but I did the restart and all went well. Anyway. Having told you my woes the latest Windows update caused for my Windows 10 installation, my Captain Sim products (the 737, 757, 777, and L-1011) are working fine in P3Dv4.5 (4.5.13.32097) after that problem.

	Mark Fletcher PC: i7 10700K @3.8/5.1GHz \| 64GB DDR4 3200 \| 12GB RTX 4070 Super \| 32" LCD Monitor \| 1TB SSD + 2TB SSD + 2TB HDD \| Win 11 Pro
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Adamski_NZ Full Member Offline Posts: 67 Location: Auckland, NZ Joined: Dec 29^th, 2008	Re: P3Dv4.5 - all CS products CTD Reply #3 - Mar 13^th, 2020 at 5:02am	Print Post
	Thanks for the help, folks. It turns out I needed to disable Windows Defender (Firewall) as plus my Comodo firewall well as all a/v during install. However - after install, I found I still needed to turn off the Comodo firewall as well as a few options in my MalwareAntiBytes a/v suite. I have two comments about this: 1) SECURITY: I work in I.T. - and there's no way people should be expected to disable both firewall and a/v to install a product. I've seen systems compromised within seconds of being unprotected. I don't know of any other flight sim add-on (that I own at least) that expects this. 2) When running the sim - and getting CTDs due to improper activation - at no stage does an error box pop up to indicate that something has failed. The sim simply quits. This is not what I call user friendly. In spite of these two moans, I'm delighted to have my 737, 757 and 777 working again! Adam.

	www.nzfsim.org \| MSFS 2020 \| XP11.50 \| Intel i7 2600K @ 3.40GHz \| 24GB DDR3 \| nVidia RTX2060 8GB \| Win10x64 Ultimate
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Captain Sim CS Team Offline Posts: 4357 Joined: Nov 7^th, 2005	Re: P3Dv4.5 - all CS products CTD Reply #4 - Mar 13^th, 2020 at 2:26pm	Print Post
	Adam, thanks for your comments which are both fair, we are working on them. The problem is that Windows and some third party AV software pretend that they have a right to judge what is right and what is wrong. https://www.captainsim.org/forum/csf.pl?num=1489697628

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Adamski_NZ Full Member Offline Posts: 67 Location: Auckland, NZ Joined: Dec 29^th, 2008	Re: P3Dv4.5 - all CS products CTD Reply #5 - Mar 13^th, 2020 at 3:01pm	Print Post
	Captain Sim wrote on Mar 13^th, 2020 at 2:26pm: The problem is that Windows and some third party AV software pretend that they have a right to judge what is right and what is wrong. Tell me about it!!! It's a constant battle and the very latest MS updates aren't exactly helping are they? Anyway - thanks for your positive response - much appreciated! Adam.

	www.nzfsim.org \| MSFS 2020 \| XP11.50 \| Intel i7 2600K @ 3.40GHz \| 24GB DDR3 \| nVidia RTX2060 8GB \| Win10x64 Ultimate
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deeknow Full Member Offline Posts: 22 Location: New Zealand Joined: Nov 5^th, 2010	Re: P3Dv4.5 - all CS products CTD Reply #6 - Nov 20^th, 2024 at 1:53am	Print Post
	Hey all. I know this topic is old but wanted to add a note for anyone else who is in the position I was in with this CTD issue. There was nothing useful in the logs and the 300 and 400 models were both crashing for me instantly. I usually fly the CS B733 regularly but then I remembered I hadn't used the since I upgraded the CPU in my machine a couple of weeks back. I don't know if CS do a install-check and fail if it looks like the install has been pirated but maybe they do. Turns out after re-installing the base model the aircraft starts up fine, so all good for me now. Hope this helps.


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