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 10 DONE- Prepar3d V5.3 Closing During FMS Programming (Read 6273 times)
jetpilot1980
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DONE- Prepar3d V5.3 Closing During FMS Programming
Jan 27th, 2022 at 6:00pm
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So I am having an issue of Prepar3d closing when I try to program the FMS. What is weird about this is it has happened not only with the 737-300 but I am also having this issue with the 757 and 767 as well and it always happens at the exact same point. When I am in the VNAV Descent Mode Menu it defaults with 240/10000 on L3 SPD Trans if I go to put 250/10000 on the SPD RESTR L4 it will not let me do that. So I tried to update L3 with 250/10000 upon attempting to put that into the FMS the sim freezes and closes / crashes to desktop. What is weird is in Windows event viewer I do not see any errors related to this and all I see is (not sure if related or not) is an information message for Microsoft-Windows-Security-SPP... I have observed this phenomenon multiple times prior to reporting it here and in three different CS addons (73,75,76) Any ideas as to what could be causing this and or how to fix it? Thanks
  
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Re: Prepar3d V5.3 Closing During FMS Programming
Reply #1 - Feb 1st, 2022 at 4:51pm
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Please, take a look: SPD RESTR
Let us know how to reproduce it?
  

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jetpilot1980
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Re: Prepar3d V5.3 Closing During FMS Programming
Reply #2 - Feb 2nd, 2022 at 3:26pm
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So I did it with the 757 this time... Oddly I tried it with the 737 and for the first time ever it cooperated much to my surprise...

So steps followed:

I started out with the default scenario daytime at KRND.

1. I then went into the VNAV pages using the VNAV button.

2. Scrolled to page 3 ECON Des using the next page button.

3. I then typed in 250/10000 using the onscreen keypad

4. I push the L4 button to try to enter the restriction and it didn't take...

5. I pushed the L3 button to enter it as a restriction and P3d Crashed...
  

757FMC1.JPG ( 128 KB | 94 Downloads )
757FMC1.JPG
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jetpilot1980
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Re: Prepar3d V5.3 Closing During FMS Programming
Reply #3 - Feb 2nd, 2022 at 3:28pm
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This time something different did occur I went into the Event Viewer and did find a URCTBase.dll Crash had occurred.
  
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Re: Prepar3d V5.3 Closing During FMS Programming
Reply #4 - Feb 2nd, 2022 at 4:44pm
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Thank you!
This does not happen with the default 757 flight 757-200 Captain III Cleared for takeoff (KSEA).fxml. But, for sure, this should not be the case.
Have you tried to set the SPD RESTR values lower than SPD TRANS?

Also, if you will get this crash in the 737, please save the flight before CTD and attach it to your reply here.
  

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jetpilot1980
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Re: Prepar3d V5.3 Closing During FMS Programming
Reply #5 - Feb 2nd, 2022 at 6:12pm
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So I repeated the exact same process in the 767-300 as well and got the same results...I will try setting the spd rest values lower than the trans values and let you know what I come up with; as well as do it in the 737 and save the flight for you...  but for now here is what I have two separate events hours apart:

Log Name:      Application
Source:        Application Error
Date:          2/2/2022 1:04:41 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      
Description:
Faulting application name: Prepar3D.exe, version: 5.3.15.28131, time stamp: 0x61c28ec5
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
Exception code: 0xc0000409
Fault offset: 0x000000000007286e
Faulting process id: 0x6090
Faulting application start time: 0x01d8185532b4f448
Faulting application path: E:\Program Files\Lockheed Martin\Prepar3D v5\Prepar3D.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 2ad86666-a3cc-4dde-96b2-19603c7bb429
Faulting package full name:
Faulting package-relative application ID:

Log Name:      Application
Source:        Windows Error Reporting
Date:          2/2/2022 1:05:44 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:    
Description:
Fault bucket 2108528614538782880, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: Prepar3D.exe
P2: 5.3.15.28131
P3: 61c28ec5
P4: ucrtbase.dll
P5: 10.0.19041.789
P6: 2bd748bf
P7: 000000000007286e
P8: c0000409
P9: 0000000000000007
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE592.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6BCA.tmp.WERInternalMetadata.xm
l
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6EAA.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6ED6.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6F06.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Prepar3D.exe_2ed
839f13fb86d6d1a5ad55f467f9e953a8336_c85d1cb1_7cfa607e-2a41-46ac-83ad-e401c7fe9ca
e

Analysis symbol:
Rechecking for solution: 0
Report Id: 2ad86666-a3cc-4dde-96b2-19603c7bb429
Report Status: 268566528
Hashed bucket: e4506a6128691305bd42ff9a7c54a8a0
Cab Guid: 0

  
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jetpilot1980
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Re: Prepar3d V5.3 Closing During FMS Programming
Reply #6 - Feb 2nd, 2022 at 7:37pm
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So quick test with the 757 again and yes I will do the 737 saved flt next.. But same scenario I started out with the default scenario daytime at KRND.

1. I then went into the VNAV pages using the VNAV button.

2. Scrolled to page 3 ECON Des using the next page button.

3. I then typed in 230/10000 using the onscreen keypad (less than the trans)

4. I push the L4 button to try to enter the restriction and freeze and CTD
  
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jetpilot1980
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Re: Prepar3d V5.3 Closing During FMS Programming
Reply #7 - Feb 2nd, 2022 at 9:16pm
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This crash was with the 737...

1. Went to the VNAV Des Page using the DES Button

2. Typed in 250/10000

3. Tried to enter that as a restriction using the L4 button (did not accept)

4. Tried to enter that as a trans speed using L3 button and freeze with a CTD.
  

737FMC2.JPG ( 143 KB | 102 Downloads )
737FMC2.JPG
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jetpilot1980
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Re: Prepar3d V5.3 Closing During FMS Programming
Reply #8 - Feb 2nd, 2022 at 9:21pm
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Here are the saved flight files as requested. Thanks
  
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Re: Prepar3d V5.3 Closing During FMS Programming
Reply #9 - Feb 3rd, 2022 at 1:05pm
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Clear.
You are trying to set these values on a non-activated route.
I don’t know what will happen in real life in this case, but it’s definitely not CTD Smiley
This will be fixed in the next update.
Thanks!
  

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jetpilot1980
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Re: Prepar3d V5.3 Closing During FMS Programming
Reply #10 - Feb 3rd, 2022 at 1:40pm
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Yes I did the non-activated route on these tests yesterday, because I was trying to be quick... In multiple previous cases I spend time looking at the Jepps and putting in a full route SID, STAR, JXXX ect. and frustratedly got the CTD after all that effort... So for these tests I only entered the Dep and Arr Airports on the first FPL page; knowing that I was going to get a CTD, so why waste the time going through the full procedure... Regardless glad to hear it will be fixed!! Thanks!!! Yes, speaking from real world experience, a real FMS would just reject (ignore / not allow) the input, not crash the FMS itself or the whole plane for that matter... lol
  
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Re: Prepar3d V5.3 Closing During FMS Programming
Reply #11 - Feb 4th, 2022 at 10:37am
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jetpilot1980
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Re: Prepar3d V5.3 Closing During FMS Programming
Reply #12 - Feb 4th, 2022 at 1:45pm
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Thanks! Are there updates for the 757 and 767 as well?
  
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jetpilot1980
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Re: Prepar3d V5.3 Closing During FMS Programming
Reply #13 - Feb 5th, 2022 at 7:09pm
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So the 737 seems to be working fine now... But I am still having the exact same issue with the 757 and 767... Can you please upload patches for those aircraft with the fix applied to these aircraft as well.
  
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Re: Prepar3d V5.3 Closing During FMS Programming
Reply #14 - Feb 7th, 2022 at 6:46pm
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jetpilot1980 wrote on Feb 5th, 2022 at 7:09pm:
So the 737 seems to be working fine now... But I am still having the exact same issue with the 757 and 767... Can you please upload patches for those aircraft with the fix applied to these aircraft as well.


You can download and install these fixes:
767 v.1003
757 v.1701

  

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