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Unable to log into Profile (Read 1061 times)
Akmatov
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Joined: Dec 25th, 2018
Unable to log into Profile
Apr 15th, 2019 at 1:58am
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I purchased a B737 and a B757 in December during the sale.  Just went to try to log in to my Profile to download the patches/hotfixes and am not able to log in to either.  I have my order numbers, off of the purchase email, and I know my email, but CS will not accept them.  I have tried repeatedly with both order numbers without being logged in.

How can you fix this?

BTW, you have a post about this and several suggestions involve  going to the "Tools" folder, where is this Tools folder, would be nice if that info was included?
  
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Re: Unable to log into Profile
Reply #1 - Apr 15th, 2019 at 1:44pm
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