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Cannot uninstall PW base pack. (Read 1551 times)

willwest43 Full Member Offline Posts: 22 Joined: Aug 16^th, 2018	Cannot uninstall PW base pack. Mar 18^th, 2019 at 4:13am	Print Post
	Not sure what happened to my previous forum post, but my problem is still a thing and I am getting quite frustrated. To recap: I have no uninstaller.exe literally anywhere, I have added the installers to my exclusions on my AV, disabled my AV when installed, got an uninstaller.exe from a friend, tried uninstalling via windows program uninstaller and CCleaner. Non of these have fixed my problem.


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Markoz CS Team Offline Posts: 12361 Location: Victoria, Australia Joined: Apr 24^th, 2009 Gender:	Re: Cannot uninstall PW base pack. Reply #1 - Mar 18^th, 2019 at 7:57am	Print Post
	Out of curiosity. Where is FSX/P3D installed on your PC? Please provide the entire install location. i.e. C:\Program Files (x86)\...etc.

	Mark Fletcher PC: i7 10700K @3.8/5.1GHz \| 64GB DDR4 3200 \| 12GB RTX 4070 Super \| 32" LCD Monitor \| 1TB SSD & 2x2TB SSD \| Win 11 Pro - FSX/FSX-SE/P3D3/P3D4/P3D5/P3D6/MSFS2020 15.6" Gaming Laptop: i7 7700HQ \| 32GB DDR4 \| 6GB GTX 1060 \| 256GB SSD & 1TB HDD \| Win 10 Pro 64bit - FSX-SE/P3D4
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willwest43 Full Member Offline Posts: 22 Joined: Aug 16^th, 2018	Re: Cannot uninstall PW base pack. Reply #2 - Mar 18^th, 2019 at 3:14pm	Print Post
	P3Dv4.4, latest updates btw. Forgot to mention that. D:\Program Files\Lockheed Martin\Prepar3D v4 Windows 10 is installed on a separate SSD. D is my primary HDD


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willwest43 Full Member Offline Posts: 22 Joined: Aug 16^th, 2018	Re: Cannot uninstall PW base pack. Reply #3 - Mar 18^th, 2019 at 3:21pm	Print Post
	That is where the 757 installs to.


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Markoz CS Team Offline Posts: 12361 Location: Victoria, Australia Joined: Apr 24^th, 2009 Gender:	Re: Cannot uninstall PW base pack. Reply #4 - Mar 19^th, 2019 at 7:54am	Print Post
	Just trying to fugure it out. Mine installs to D:\Prepar3D v4\ on my PC, and D:\Games\Prepar3D v4\ on my laptop. Both are Win 10 Pro 64bit, butmy laptop is closer to your situation, and yet both my PC and laptop have uninstallers for all of my installed CS products. Prepar3D v4, on both, are included in my AV exclusions list, as are the installer locations.

	Mark Fletcher PC: i7 10700K @3.8/5.1GHz \| 64GB DDR4 3200 \| 12GB RTX 4070 Super \| 32" LCD Monitor \| 1TB SSD & 2x2TB SSD \| Win 11 Pro - FSX/FSX-SE/P3D3/P3D4/P3D5/P3D6/MSFS2020 15.6" Gaming Laptop: i7 7700HQ \| 32GB DDR4 \| 6GB GTX 1060 \| 256GB SSD & 1TB HDD \| Win 10 Pro 64bit - FSX-SE/P3D4
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Captain Sim CS Team Offline Posts: 4215 Joined: Nov 7^th, 2005	Re: Cannot uninstall PW base pack. Reply #5 - Mar 22^nd, 2019 at 4:04pm	Print Post
	willwest43 wrote on Mar 18^th, 2019 at 4:13am: I have no uninstaller.exe literally anywhere Do you have the 757 ACE icon in Start>Programs>Captain Sim>757 Captain III?

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willwest43 Full Member Offline Posts: 22 Joined: Aug 16^th, 2018	Re: Cannot uninstall PW base pack. Reply #6 - Mar 24^th, 2019 at 6:40pm	Print Post
	No, I have an inactive 757F uninstall shortcut since there is no installer and SimOps (P3D4)


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Captain Sim CS Team Offline Posts: 4215 Joined: Nov 7^th, 2005	Re: Cannot uninstall PW base pack. Reply #7 - Mar 24^th, 2019 at 7:03pm	Print Post
	willwest43 wrote on Mar 24^th, 2019 at 6:40pm: No 100% it's your AV https://www.captainsim.org/forum/csf.pl?num=1489697628

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willwest43 Full Member Offline Posts: 22 Joined: Aug 16^th, 2018	Re: Cannot uninstall PW base pack. Reply #8 - Mar 25^th, 2019 at 6:13am	Print Post
	As stated in the last post that mysteriously disappeared and at the very top of this post, I have already done exactly what is in that link with regards to my AV but obviously it has not worked.


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Captain Sim CS Team Offline Posts: 4215 Joined: Nov 7^th, 2005	Re: Cannot uninstall PW base pack. Reply #9 - Mar 26^th, 2019 at 8:01pm	Print Post
	willwest43 wrote on Mar 25^th, 2019 at 6:13am: I have already done exactly what is in that link with regards to my AV The fact that your AV was disabled at some point does not mean the product is not damaged now. If you got any AV or just Windows 10 the product can be damaged by them at any moment.

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willwest43 Full Member Offline Posts: 22 Joined: Aug 16^th, 2018	Re: Cannot uninstall PW base pack. Reply #10 - Mar 27^th, 2019 at 5:06am	Print Post
	So just for shits and giggles I redownloaded the installers and it gave me an option to repair and remove. I tried to remove that didn't really do much, but when I hit repair it now works...? Not sure why it never gave me that option before.


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