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Cannot retrieve old order (Read 484 times)
DontSink
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Cannot retrieve old order
Mar 26th, 2021 at 9:19am
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Hi
I have my order number and email address for a product i purchased in 2011.
When i enter these your system says they don't exist.
I have the original email confirming my purchase which was done using my old email address.
I contacted support and i was given a very rude answer telling me that i shouldn't lose my order numbers!! I HAVENT LOST MY ORDERS - your system is not working. Angry Angry Angry
  
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DontSink
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Re: Cannot retrieve old order
Reply #1 - Mar 29th, 2021 at 9:36am
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Hi
this issue has now been resolved. I was using the wrong email address.
  
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