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Expired order number (Read 729 times)
philm
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Expired order number
Feb 28th, 2020 at 9:23am
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Hello all.

When I log onto the store to try and redownload my 757 after a system upgrade I am getting the following:
Order status
Expired

when I click on the extended downloader it is also taking me back to my profile and when I click on the 757 installer I get the same as above. I have emailed CS twice with no reply.

Can anyone help?

Regards

Phil
  
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philm
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Re: 757 reinstall
Reply #1 - Feb 28th, 2020 at 3:15pm
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please help, trying to get back to flying the beast Sad
  
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Captain Sim
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Re: Expired order number
Reply #2 - Feb 28th, 2020 at 4:09pm
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If your order number is Expired please use this service.
  
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philm
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Re: Expired order number
Reply #3 - Feb 28th, 2020 at 5:11pm
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i done that and got an email to say it was sorted. i went onto the product on my profile again and its still saying
Order status
Expired

so i cant get the download link for the product. when i click Extended Download Service it takes me back to my profile to select my product.
  
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