Maybe in the wrong topic but when I run ACE I get a error this app will not run on this pc I have no antivirus running and creating a new account within windows 10 and making a admin does not work

Each time I try to load ACE, it says 757 aircraft config editor has stopped working. See below error
Problem signature:
  Problem Event Name:      APPCRASH
  Application Name:      ace_757.exe
  Application Version:      1.3.0.166
  Application Timestamp:      5c2e958e
  Fault Module Name:      ace_757.exe
  Fault Module Version:      1.3.0.166
  Fault Module Timestamp:      5c2e958e
  Exception Code:      c0000005
  Exception Offset:      0019a3f4
  OS Version:      6.1.7601.2.1.0.768.3
  Locale ID:      2057
  Additional Information 1:      0a9e
  Additional Information 2:      0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:      0a9e
  Additional Information 4:      0a9e372d3b4ad19135b953a78882e789
I have turned of my AV and also added it to exclusions but still the same problem.