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752-200 problem (Read 7696 times)

Gary Wilson New Member Offline Posts: 3 Joined: Oct 22^nd, 2010	752-200 problem Feb 9^th, 2013 at 4:20pm	Print Post
	I have been using a Dell computer and running Vista. Now I have an HP PHOENIX H9-1120t running Windows 7. I installed Captian Sim 752-200 Base pack but when I load the aircraft the IRS,radio stack and the isolation valve and APU bleed panels are blank. Can't fly like that! Any help would be appreciated,thank,s


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dbhally Beta Team Offline Posts: 445 Location: KSFO Joined: Jul 2^nd, 2010 Gender:	Re: 752-200 problem Reply #1 - Feb 9^th, 2013 at 6:34pm	Print Post
	have you tried re-loading the aircraft?

	Dave
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Gary Wilson New Member Offline Posts: 3 Joined: Oct 22^nd, 2010	Re: 752-200 problem Reply #2 - Feb 9^th, 2013 at 7:10pm	Print Post
	Yes I have tried reloading,several times.I have did it with a disc that I got when I bought it.I also tried it with the download because that is the way I installed it first.I made sure that I put run as administrator in the properties and the same when I install it.


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rservice Beta Team Offline Posts: 373 Location: Canada Joined: Apr 17^th, 2006 Gender:	Re: 752-200 problem Reply #3 - Feb 9^th, 2013 at 8:06pm	Print Post
	Try uninstalling and redownload with security (anti-virus etc turned off) reinstall. Ron


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Gary Wilson New Member Offline Posts: 3 Joined: Oct 22^nd, 2010	Re: 752-200 problem Reply #4 - Feb 13^th, 2013 at 3:28pm	Print Post
	Thank,s for the reply,I went back through post and came across one from last fall which was the same problem exactly that I have. He finally fixed it by putting in his FXS Acceleration EX pack and doing a repair.I did that and it worked,never would have thought of that.Nice to have everything working. Happy flying.


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Riccardo Full Member Offline Posts: 15 Joined: Aug 19^th, 2013	Re: 752-200 problem Reply #5 - Jul 20^th, 2014 at 1:29pm	Print Post
	Hi I have a similar problem, I choose 757-200, my airport, time and click fly now, but when loaded my VC is unclickable, I can't click nothing than glareshield and thrust levers. I can't align IRS, or power BAT o switch ON the APU. All knobs, rotary and buttons are unusable. Any help please?


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Markoz CS Team Offline Posts: 12373 Location: Victoria, Australia Joined: Apr 24^th, 2009 Gender:	Re: 752-200 problem Reply #6 - Jul 21^st, 2014 at 1:12am	Print Post
	Riccardo wrote on Jul 20^th, 2014 at 1:29pm: Hi I have a similar problem, I choose 757-200, my airport, time and click fly now, but when loaded my VC is unclickable, I can't click nothing than glareshield and thrust levers. I can't align IRS, or power BAT o switch ON the APU. All knobs, rotary and buttons are unusable. Any help please? Try doing a reinstall (repair) of the 757-200. Backup you aircraft.cfg and any addition liveries (texture.XXX folders) you have added. 1) If you use Vista/Win7/Win8/Win8.1, make sure you install it using the "Run as administrator" option. 2) When reinstalling, it's worth turning of you Anti-Virus software (or its shields) as it might prevent a proper install. 3) Try running FSX using the "Run as administer" option. specially if you use Vista/Win7/Win8/Win8.1 and FSX is installed in the default location of C:\Program Files or C:\Program Files (x86). Note. I use this option all the time for FSX even though it's installed on a separate HDD and partition to the C: drive. Hope this helps

	Mark Fletcher PC: i7 10700K @3.8/5.1GHz \| 64GB DDR4 3200 \| 12GB RTX 4070 Super \| 32" LCD Monitor \| 1TB SSD & 2x2TB SSD \| Win 11 Pro - FSX/FSX-SE/P3D3/P3D4/P3D5/P3D6/MSFS2020 15.6" Gaming Laptop: i7 7700HQ \| 32GB DDR4 \| 6GB GTX 1060 \| 256GB SSD & 1TB HDD \| Win 10 Pro 64bit - FSX-SE/P3D4
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Riccardo Full Member Offline Posts: 15 Joined: Aug 19^th, 2013	Re: 752-200 problem Reply #7 - Jul 21^st, 2014 at 7:31am	Print Post
	Hi Mark thanks for reply, how do I perform a repair install? may I have to install and then reinstall over choosing Repair option, correct?


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Riccardo Full Member Offline Posts: 15 Joined: Aug 19^th, 2013	Re: 752-200 problem Reply #8 - Jul 21^st, 2014 at 1:27pm	Print Post
	Mark I made as you suggested, unistalled, reinstalled and repair. Nothing change. I tried tomsave a cold and dark state via cessna 172 default and change to 757, but nothing change. Is there a way to completely uninstall it? I mean completely.I want that installer ask me for my serial key, and now when I reinstall it doesn't ask me for. I suppose that installation is corrupted and even if I uninstal/install nothing change, I have to start from scrtach, any help?


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Markoz CS Team Offline Posts: 12373 Location: Victoria, Australia Joined: Apr 24^th, 2009 Gender:	Re: 752-200 problem Reply #9 - Jul 22^nd, 2014 at 3:15am	Print Post
	Riccardo wrote on Jul 21^st, 2014 at 1:27pm: Mark I made as you suggested, unistalled, reinstalled and repair. Nothing change. I tried tomsave a cold and dark state via cessna 172 default and change to 757, but nothing change. Is there a way to completely uninstall it? I mean completely.I want that installer ask me for my serial key, and now when I reinstall it doesn't ask me for. I suppose that installation is corrupted and even if I uninstal/install nothing change, I have to start from scrtach, any help? The best thing to try now, is to do a complete uninstall/reinstall as explained in KB #685: Q: How to reinstall a product? A: Quite a number of "issues" are caused by using of outdated version of a product. Prior to submitting a support request please make sure you have current version of a product. To reinstall a product please perform the following steps in exact order: Uninstall the product: 1. Go to Start> Programs> Captain Sim. 2. Select the product you wish to uninstall. 3. Click uninstall icon. Install the product: 4. Make sure you have the latest version of the product 5. Run the product installer (the .exe file) and follow the prompts. Please note: valid Order Number and Internet connection are required for installation/activation. Please make sure you run the installation file as Administrator and that "User Account Control" is disabled (for Vista and Windows7), it limits admins ability to install programs. If regular reinstall did not fix your problem you can try to clean registry. Please be careful and do it on your own risk! How to clean Registry: 1. Uninstall the product 2. Go to Start> Run. Type: regedit, click OK. 3. Find the product entry in HKEY_LOCAL_MACHINE\SOFTWARE\CaptainSim\ (please note, for Windows 64bit versions it is HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\CaptainSim\) For example: HKEY_LOCAL_MACHINE\SOFTWARE\CaptainSim\C130XPRO Make sure you are going to delete correct folder! 4. Delete the product entry folder. 5. Restart your computer. 6. Install the product. If you stil have issues and the above does not help we must admit your system configuration is a rare exception. You can try to install the product on another system or request a refund. From: General / Download/Installation (QID 685) It would be worth doing a Manual Offline Activation, rather than the Instant Online Activation. I have been using Manual Offline Activation for a long time now and never had a problem with the process.

	Mark Fletcher PC: i7 10700K @3.8/5.1GHz \| 64GB DDR4 3200 \| 12GB RTX 4070 Super \| 32" LCD Monitor \| 1TB SSD & 2x2TB SSD \| Win 11 Pro - FSX/FSX-SE/P3D3/P3D4/P3D5/P3D6/MSFS2020 15.6" Gaming Laptop: i7 7700HQ \| 32GB DDR4 \| 6GB GTX 1060 \| 256GB SSD & 1TB HDD \| Win 10 Pro 64bit - FSX-SE/P3D4
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Riccardo Full Member Offline Posts: 15 Joined: Aug 19^th, 2013	Re: 752-200 problem Reply #10 - Jul 22^nd, 2014 at 2:09pm	Print Post
	Mark thanks a lot for your help, I tried all you suggest me without any success. But maybe a find something interesting. i think problem reside not in 757 installation, the problem is the way VC is loaded. Infact if I choose fly now my 757 is loaded in VC directly amd nothing works as said, ok? If I switch to 2d view and then back to VC now all knobs, button and levers works perfectly. So, what can be? It's a very strange problem. Do you have any suggestion? Some tip I can apply to solve this annoing problem? Thanks in advance.


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Markoz CS Team Offline Posts: 12373 Location: Victoria, Australia Joined: Apr 24^th, 2009 Gender:	Re: 752-200 problem Reply #11 - Jul 22^nd, 2014 at 3:08pm	Print Post
	I have no idea why that would be. I always load the 757 into FSX with the VC view.

	Mark Fletcher PC: i7 10700K @3.8/5.1GHz \| 64GB DDR4 3200 \| 12GB RTX 4070 Super \| 32" LCD Monitor \| 1TB SSD & 2x2TB SSD \| Win 11 Pro - FSX/FSX-SE/P3D3/P3D4/P3D5/P3D6/MSFS2020 15.6" Gaming Laptop: i7 7700HQ \| 32GB DDR4 \| 6GB GTX 1060 \| 256GB SSD & 1TB HDD \| Win 10 Pro 64bit - FSX-SE/P3D4
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