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How could i obtain a refund (Read 3886 times)
agent_k
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How could i obtain a refund
Jul 31st, 2012 at 2:31pm
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Hi,
i bought a week ago the captain sim 707-300 base pack. unfortunately, since my computer specs are a little bit old, i have a terrible FPS drop. i'm not able to go beyond 5-7 FPS in the VC and 10-12 FPS out the VC. so at the moment i don not use this a/c.  i read on the CS site under the Store>General info section that is possible make a refund request for an unused product. who should i contact to obtain informations about this refund?
thanks at all
  
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LOU
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727,707,747,757,767=
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Re: How could i obtain a refund
Reply #1 - Jul 31st, 2012 at 3:18pm
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What are you using, a TRS-80?  Grin

If you know the frame rate, it sounds used!  Shocked


There are many things you can do to help improve your computer performance.

Start here: http://www.venetubo.com/fsx.html



  

Processor: Intel Core i7-4770k @3.5Ghz Memory: 6Gb DDR3 1600mhz Video: NVIDIA GeForce GTX 680 Storage: 256Gb Samsung 840 Pro | 120Gb OCZ Agility 3 | WD Black 640Gb 7200rpm 55" Samsung LED - HDTV for monitor
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agent_k
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Re: How could i obtain a refund
Reply #2 - Jul 31st, 2012 at 3:31pm
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i have already used the venetubo's site trick, but with this a/c i have a dramatically low FPS. my specs are:
CPU: intel quad core q6600 2.4ghz
video card: nvidia geforce 9600 1gb
Ram: 2gb
  
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Eric.M
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Re: How could i obtain a refund
Reply #3 - Jul 31st, 2012 at 7:05pm
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At most all you would need to do is upgrade your ram an your graphics card. 2gb of ram is really low.
  

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Captain Sim 2
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Re: How could i obtain a refund
Reply #4 - Jul 31st, 2012 at 7:58pm
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agent_k wrote on Jul 31st, 2012 at 2:31pm:
...so at the moment i don not use this a/c.  i read on the CS site under the Store>General info section that is possible make a refund request for an unused product.


Unfortunately unused means 'not activated'. We will not be able to issue the refund.
  
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windplayer
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Re: How could i obtain a refund
Reply #5 - Aug 1st, 2012 at 7:53am
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agent_k wrote on Jul 31st, 2012 at 3:31pm:
i have already used the venetubo's site trick, but with this a/c i have a dramatically low FPS. my specs are:
CPU: intel quad core q6600 2.4ghz
video card: nvidia geforce 9600 1gb
Ram: 2gb


I can tell you - you got to check hardware!!!
Last summer i started simming FSX on Athlon 2800+ (1 core at 1800 MHz) 1 Gb RAM and Radeon 9600 256 mb RAM.

I flew CS B727 - and i had something about 15-20 fps from VC. Sometimes it dropped to 5-7, but that happened in big airports with high traffic on.

Your system should give you normal FPS not on maximum graphics offcourse.
  
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Cappy
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Re: How could i obtain a refund
Reply #6 - Aug 3rd, 2012 at 3:43am
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windplayer wrote on Aug 1st, 2012 at 7:53am:
I can tell you - you got to check hardware!!!
Last summer i started simming FSX on Athlon 2800+ (1 core at 1800 MHz) 1 Gb RAM and Radeon 9600 256 mb RAM.

I flew CS B727 - and i had something about 15-20 fps from VC. Sometimes it dropped to 5-7, but that happened in big airports with high traffic on.

Your system should give you normal FPS not on maximum graphics offcourse.

Yep it's a fallacy that you must have the latest and greatest in hardware to run FSX.

You just proved it!

Of course newer hardware is better but I get sick and tired of this you must have the latest $1000 processor and even better you must have an Nvidia graphics card to play rubbish.
  

Sent from my old flip phone thingy using Tapatalk HD_2016
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