Hi,
i bought a week ago the captain sim 707-300 base pack. unfortunately, since my computer specs are a little bit old, i have a terrible FPS drop. i'm not able to go beyond 5-7 FPS in the VC and 10-12 FPS out the VC. so at the moment i don not use this a/c.  i read on the CS site under the Store>General info section that is possible make a refund request for an unused product. who should i contact to obtain informations about this refund?
thanks at all

What are you using, a TRS-80?  ;D

If you know the frame rate, it sounds used!  :o


There are many things you can do to help improve your computer performance.

Start here: http://www.venetubo.com/fsx.html

i have already used the venetubo's site trick, but with this a/c i have a dramatically low FPS. my specs are:
CPU: intel quad core q6600 2.4ghz
video card: nvidia geforce 9600 1gb
Ram: 2gb

At most all you would need to do is upgrade your ram an your graphics card. 2gb of ram is really low.

agent_k wrote on Jul 31^st, 2012 at 2:31pm:

...so at the moment i don not use this a/c.  i read on the CS site under the Store>General info section that is possible make a refund request for an unused product.

Unfortunately unused means 'not activated'. We will not be able to issue the refund.

agent_k wrote on Jul 31^st, 2012 at 3:31pm:

i have already used the venetubo's site trick, but with this a/c i have a dramatically low FPS. my specs are: CPU: intel quad core q6600 2.4ghz video card: nvidia geforce 9600 1gb Ram: 2gb

I can tell you - you got to check hardware!!!
Last summer i started simming FSX on Athlon 2800+ (1 core at 1800 MHz) 1 Gb RAM and Radeon 9600 256 mb RAM.

I flew CS B727 - and i had something about 15-20 fps from VC. Sometimes it dropped to 5-7, but that happened in big airports with high traffic on.

Your system should give you normal FPS not on maximum graphics offcourse.

windplayer wrote on Aug 1^st, 2012 at 7:53am:

I can tell you - you got to check hardware!!! Last summer i started simming FSX on Athlon 2800+ (1 core at 1800 MHz) 1 Gb RAM and Radeon 9600 256 mb RAM. I flew CS B727 - and i had something about 15-20 fps from VC. Sometimes it dropped to 5-7, but that happened in big airports with high traffic on. Your system should give you normal FPS not on maximum graphics offcourse.

Yep it's a fallacy that you must have the latest and greatest in hardware to run FSX.

You just proved it!

Of course newer hardware is better but I get sick and tired of this you must have the latest $1000 processor and even better you must have an Nvidia graphics card to play rubbish.