The title says it all.  

I paid nearly $50 for the -100 and the -200 expansion pack...all legal, no cheating.  But I am the one who feels cheated.

What I got was a piece of software that is far from okay, from the moment it boots up, at least where the -200 is concerned.

The continuing sound problems are exasperating.  This is version 2.4.  To still have to load the airplane twice just to get cockpit sounds is inexcusable.  

To have to purchase the 707, so you can get the sound file from it, rename it, transfer it to the 727, is just a clumsy workaround that might be acceptable in a piece of freeware, but not in what is supposed to be a highly refined, commercial package.

Add to that the fact the half the time, the autopilot does not work, will not follow a heading or track a VOR, will not hold an altitude...add to that the fact that half the time the radios will not work, will not respond to attempts to change frequency, and you have the ultimate recipe for frustration.

I have installed it, re-installed it, repaired it, deleted it and cleaned out the registry, re-installed it again, made the flight mods, not made the flight mods, tried the 707 fix (which seemed to work for a while but does not), not made the 707 fix....nothing solves the bugginess of this aircraft.  

Most recently, after using the installer to perform a "repair," any attempt to try and perform a second load of the aircraft to get cockpit sounds now causes a CTD.  

In truth, I have spent more time trying to fix this bird than I have flying it.  It is maddening.

The fact is, I bought this package because I really like the 727, and when it is working, it's a pleasure to fly...but the times it is working are too few and far between and I've pretty much had it.

I've been through the "knowledge base" hoping to find solutions.  I've been through the forums hoping to find solutions, but all I find are similarly frustrated users, and overly sensitive moderators.

Our frustration is real!  It appears you have released a product that is not truly ready for market.  I bought this product believing it to be plug and play, not a do-it-yourself kit.  

Perhaps the folks at Captain Sim might want to finish the products they have already sold before they start on anything new.  The promise of a someday version 2.5 is something less than satisfying.

I would like a definitive answer as to when you might fix this bird once and for all before I simply ask for a refund.

Thanks in advance.

Justin Friedland

Justin,

I have only the 727-100 and can tell you the plane works fine as far as the autopilot (it holds heading & altitude and tracks the VOR and does an ILS just fine if you don't rush the approach). My sounds work, (and I never load it twice) with the exception of the "Dont Sink" which is a takeoff warning and which I just renamed the file so it does not sound. There are known problems with the pressurization panel and fuel dump and a few other minor bugs. Even with some of these problems I find the plane to be very much like the real 727 that I flew for thousands of hours.

We all know it is frustrating to put out a bunch of cash and find that the item is not working as you thought it should. I have many other add-on planes from high end companies that don't do everything as advertised. One of the problems as I see it is the fact that FSX is itself a buggy program and there are so many different types of processors and computers that might do things a little different from another computer that it becomes very difficult to make a bug free product.

I have found Captain Sim eager to respond to its customers in a positive way and try to fix problems that are addressed in this forum. Yes, it has been a wait for us to see some of the know bugs fixed, but I still enjoy flying their planes even though some of the items listed in past forum topics still need to be fixed.

I urge you to work through this forum with folks like CoolP & MARKOZ and many others who will attempt to get you some enjoyable flying in the 727.

Lou

Lou:
You write: My sounds work, (and I never load it twice)?
Are you running 2.4?

Justin, I wonder what intention your thread has.
Is it just simple blaming and ranting or does it have a constructive nature, with you being interested in actually finding the cause of some errors?

If you have legal concerns regarding some advertising or if you still believe that your user/system based stuff (radios, AP, VOR tracking, to name a few) suddenly turn into general flaws, please go ahead by taking the necessary steps.
If you're really interested into a solution though, I would at least try to follow some advices and give some detailed feedback.  

Justin, I will be as clear as you are.  
If you have trouble with her on your system while I have not on mine, what exactly do you expect as company response?
The known general bugs are listed and noted for 2.5, but you are describing a ton of things only happening at your end in case you didn't notice so far. Other users in this thread already stated that they don't experience AP, VOR, radio troubles for example.

How can we or CS possibly fix those personal things for you? I don't know, sorry.  

Other users like me actually can't do more than politely remind you about the fact that the first view towards your demanded solution on the user made problems has to take place .. at your very end, Justin.
Writing in offensive tones now only stressed that need in my eyes.

Feel free to make use of the various threads you've seemed to have spotted. They are open for your detailed input.  

Justin Friedland wrote on Jul 24^th, 2011 at 2:28pm:


All known and confirmed issues are listed in the Knowledge Base, we are working on them. Concerning other issues - as you may see from other posts here, the vast majority of people (including real world 727 pilots) do not experience them hence the conclusion - the issues are most likely at your end. Please check other forum threads for possible solutions and feel free to comment there. We are sorry you experience those difficulties.

Thank you all for support. The topic is now locked.