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Driver install (Read 2014 times)
ltdougmasters
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Driver install
Dec 22nd, 2010 at 6:34pm
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I bought the b52 exterior when it first came out under a different email address that is no longer valid.  I've now purchased the driver under my new email address and when I go to install it replys with a message saying the exterior needs to be installed even though it already is.  Is this a license issue with conflicting email addresses?  How do I change my email address and how to install the driver that I paid for?
  
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Jesse
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Re: Driver install
Reply #1 - Dec 22nd, 2010 at 7:03pm
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Not quite sure but If it was me I would have deleted BUFF before installing the driver from a saved file. That being a file with the download saved on it so that if need be I can uninstall and re-install without going on line to  download the file.
  
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Markoz
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Re: Driver install
Reply #2 - Dec 23rd, 2010 at 8:49am
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@Jesse. He bought the B-52 Driver Upgrade for a discount price. The B-52 BUFF Exterior must be installed so it can be upgraded. No B-52 BUFF Exterior = no B-52 Driver upgrade.

@ltdougmasters. Check-in to Your Profile > select B52 BUFF Exterior > Customer Support and submit a ticket about the change of email address. If that is why it isn't installing, getting you old email changed to your new one on the B-52 Buff Exterior should sort it out. If not, Captain Sim Support will sort it out for you. Smiley

Mark
  

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