Dear Mo, your ticket has already been procesed, you have got the reply.
727-200 Expansion Model Upgrade (the product you have purchased) is not the same as 727-200 Expansion Model, these are different products, please see http://www.captainsim.com/products/x727/discount.html for details who is entitled for this 727-200 Expansion Model Upgrade. You have not purchased the Exterior 200 before. You should have purchased full 727-200 Expansion Model.