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General >> TYPICAL ISSUES >> McAfee anti virus https://www.captainsim.org/forum/csf.pl?num=1626285238 Message started by aspen31 on Jul 14^th, 2021 at 5:53pm

Title: McAfee anti virus
Post by aspen31 on Jul 14^th, 2021 at 5:53pm

Recently switched to P3D V5.2. I have discovered that my ACE will once again not open. It is added as an exclusion in my McAfee anti virus which has previously solved the problem. I have also tried turning off McAfee entirely but no luck.
Help or suggestions appreciated. Is it possible to download just the P3D V5 version?
Thanks
Warren

Title: Re: Problem with ACE P3D V5.2
Post by Captain Sim on Jul 15^th, 2021 at 1:52pm

aspen31 wrote on Jul 14^th, 2021 at 5:53pm:

Is it possible to download just the P3D V5 version?

Won't make a difference.
That's your AV: https://www.captainsim.org/forum/csf.pl?num=1489697628

Title: Re: Problem with ACE P3D V5.2
Post by aspen31 on Jul 15^th, 2021 at 2:05pm

Hi
Thanks for the prompt response. I'm at the stage where I wish to attempt a reinstall but have exceeded the number of download permissions - have written to ask for additional. In reference to McAfee why will the ACE not open if I have included it as an exclusion (in McAfee)

Warren

Title: Re: Problem with ACE P3D V5.2
Post by Captain Sim on Jul 15^th, 2021 at 2:56pm

aspen31 wrote on Jul 15^th, 2021 at 2:05pm:

why will the ACE not open if I have included it as an exclusion (in McAfee)

Good question to McAfee.

Title: Re: Problem with ACE P3D V5.2
Post by aspen31 on Jul 15^th, 2021 at 3:53pm

Not sure exactly how but I was able to accomplish another download and after initiating the first part of the installer I tested and ACE was / is working as it should - at least until McAfee finds it.
Thanks
Warren