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767 Captain II (P3D4) >> 767 Captain II - GeneralĀ >> 767 ACE problem
https://www.captainsim.org/forum/csf.pl?num=1608606100 Message started by Dewey8524 on Dec 22nd, 2020 at 3:01am |
Title: 767 ACE problem Post by Dewey8524 on Dec 22nd, 2020 at 3:01am
So my A/V quarantined some files as I was installing my newly purchased 767. I knew better; I should have disabled it. I did manage to restore said files and I whitelisted the scripts, including the one to ACE. I did this recently with my 757 and all is well...no issues.
The a/c loads and flies without any issues. The 767ACE.exe file shows under my directory, but when I try to open it, nothing happens. I uninstalled/reinstalled several times with my A/V turned off, and I even redownloaded the 767 and tried again but no dice. Any suggestions? Thank you. |
Title: Re: 767 ACE problem Post by Captain Sim on Dec 22nd, 2020 at 5:40pm |
Title: Re: 767 ACE problem Post by Dewey8524 on Dec 23rd, 2020 at 9:09pm
I've gone through those steps. The problem persists. Is there a particular way I must uninstall? I've just been doing it through the control panel.
Or is it possible to just obtain the ACE files? Not sure what's going on. |
Title: Re: 767 ACE problem Post by Markoz on Dec 24th, 2020 at 1:19am
If your AV has removed the ace_767.exe to the virus vault/chest, restore it, then add the ace_767.exe to the AV exclusions list. That should fix it.
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Title: Re: 767 ACE problem Post by Dewey8524 on Dec 24th, 2020 at 4:05am
That's exactly what I did. I excluded the ace_767.exe specifically, and I restored it from the quarantine section. After it still failed, I uninstalled/reinstalled several times with my AV turned completely off.
Like I said, I did the exact same thing with my CS 757 ACE.exe a few weeks ago and it works just fine. I read the post from CS regarding the AV and it's files then, so I understand the relationship. I don't know what is going on with the 767. |
Title: Re: 767 ACE problem Post by Dewey8524 on Dec 24th, 2020 at 4:25am
The good news: Problem solved. I just reinstalled everything (again) and ACE is working this time.
The bad news: I have no idea still what was giving me trouble. I did nothing I hadn't already done. Hopefully the issue doesn't return. But for now, I will enjoy my brand new 767! Thank you for your replies. |
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