Good evening I have purchased  all the package 757 III , and use P3D V3.4  and installed without problems , I do not have the antivirus and windows defender off, , the problem that I do not open the application ace.exe  , I tried them all between uninstall  and installations, inside of the folder E:-Lockheed Martin-Prepar3D v3-Captain_Sim-757-III-ace.exe  appears regularly , and the rare times you open the message that windows a detected a problem and that it will be closed I do not know how to fix the Problem

i use Win 7 64 bit  ,     below  appear  in the event  registry


Name of the application that generated the error: ace_757.exe, version: 1.3.0.166, timestamp: 0x5c2e958e
Name of the module that generated the error: ace_757.exe, version: 1.3.0.166, timestamp: 0x5c2e958e
Exception code: 0x4000001f
Error offset 0x006d10b8
Process ID that generated the error: 0x2724
The time the application that generated the error was started: 0x01d60ec6d9cd57b4
Path to the application that generated the error: E:-Lockheed Martin-Prepar3D v3-Captain_Sim-757-III-ace-ace_757.exe
Path to the module that generated the error: E:-Lockheed Martin-Prepar3D v3-Captain_Sim-757-III-ace-ace_757.exe
Reporting ID: 17a9193e-7aba-11ea-b556-2c56dc3bfb70

<System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2020-04-09T23:30:27.000000000Z" />
  <EventRecordID>65493</EventRecordID>
  <Channel>Application</Channel>
  <Computer>Cristiano-PC</Computer>
  <Security />
  </System>
- <EventData>
  <Data>ace_757.exe</Data>
  <Data>1.3.0.166</Data>
  <Data>5c2e958e</Data>
  <Data>ace_757.exe</Data>
  <Data>1.3.0.166</Data>
  <Data>5c2e958e</Data>
  <Data>4000001f</Data>
  <Data>006d10b8</Data>
  <Data>2724</Data>
  <Data>01d60ec6d9cd57b4</Data>
  <Data>E:\Lockheed Martin\Prepar3D v3\Captain_Sim\757-III\ace\ace_757.exe</Data>
  <Data>E:\Lockheed Martin\Prepar3D v3\Captain_Sim\757-III\ace\ace_757.exe</Data>
  <Data>17a9193e-7aba-11ea-b556-2c56dc3bfb70</Data>
  </EventData>
  </Event>


Best Regards and Thanks

Arosio Cristiano

Where have you got ACE 1.3.0.166? Your version must be 1.5.0.177.
What's the installer full file name pls?

Good Day,

This is position of file  ace_757.exe   version 1.3.0.166

into this position


E:\Lockheed Martin\Prepar3D v3\Captain_Sim\757-III\ace\ace_757.exe

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What's the installer full file name pls?

See the image  for read the complete name of installers

view last row  for know the complete name of installers

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??

Just rechecked, ACE supposed to be 1.5.0.177
Pls try https://www.captainsim.org/forum/csf.pl?num=1554738484/0#0

Very Thanks