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757 Captain >> 757 version 4.x (FSX ONLY) >> Controll problem in flight. https://www.captainsim.org/forum/csf.pl?num=1293453775 Message started by rannug on Dec 27^th, 2010 at 12:42pm

Title: Controll problem in flight.
Post by rannug on Dec 27^th, 2010 at 12:42pm

hello.

I have just bought B757 base pack and installed it.

but i can not controll it whith my Saitek flight yoke.

i dont have any problem whith the controller on other aircraft.

Title: Re: Controll problem in flight.
Post by Captain Sim 2 on Dec 27^th, 2010 at 2:22pm

The question has been previously answered by our Customer Support.
Please check-in to Your Profile and use Customer Support > Search KB > KB# 3770. Please be sure to search the Knowledge Base prior to submitting a request for assistance in order to ensure a timely resolution to your issue and avoid your request cancellation and posting removal.

Title: Re: Controll problem in flight.
Post by rannug on Dec 28^th, 2010 at 8:32am

Hello.

I must missunderstanding some thing here ?

The upgrade you are taking aboute is just for customer that bought 757 base pack before : Should I download and install the 4.4?
Only if you have purchased the 757 Captain for FSX (Base pack, 757 Freighter or 757-300) before 16:00 UTC, 02 Dec '09.

Best regards.

Title: Re: Controll problem in flight.
Post by Captain Sim 2 on Dec 28^th, 2010 at 6:40pm

Please note, this forum is not for technical support. For technical support please check-in to Your Profile and use Customer Support link to submit a ticket.

Title: Re: Controll problem in flight.
Post by rannug on Dec 29^th, 2010 at 12:06pm

Hallo.

I must bee blind but i can`t find any link there to send a support question regarding this problem.

Best regards.

Title: Re: Controll problem in flight.
Post by Markoz on Dec 29^th, 2010 at 12:35pm

Check-in to Your Profile (click on this link -> www.captainsim.com/support/) > 757-200 Base Pack > Customer Support (it's in the Active services box) > Search KB or Submit New Ticket > Submit new ticket (it's option D)

Hope this helps.

Mark

Title: Re: Controll problem in flight.
Post by rannug on Dec 29^th, 2010 at 12:44pm

Hello.

But there is no product to klick on ?

Title: Re: Controll problem in flight.
Post by Markoz on Dec 29^th, 2010 at 1:56pm

If you don't have a product listed, then something is wrong. Not even one product? Something other than the 757? Because if you can check-in, there should be at least one product listed. If not, then you need to tell Captain Sim that and they will help you sort it out from there.

Mark

Title: Re: Controll problem in flight.
Post by rannug on Dec 29^th, 2010 at 4:11pm

Hello.

Thank you Markoz.

I hope that when Admin. read this they will take a look at it.

Best regards

Title: Re: Controll problem in flight.
Post by rannug on Dec 30^th, 2010 at 7:59am

Hello.

The only thing i can see when i have logged in to Customer support is $CONTENT.
Is there a place where i should register my software ?
or should i put this qustion at a another place ?

Best regards,

Title: Re: Controll problem in flight.
Post by Captain Sim 2 on Dec 30^th, 2010 at 4:41pm

Please see http://www.captainsim.org/yabb2/YaBB.pl?num=1176472915