Hello,
I purchased the TriStar on the Marketplace full of hope and high expectations—especially with the intention of adding this beautiful legend to our virtual airline. I have been in flight simulation for 33 years and have flown almost every simulator and add-on that has ever graced the virtual skies. I am also a real-world pilot. First of all, I would like to thank you for bringing the TriStar to life here.
However, I have a request for you, and I am speaking on behalf of my pilots and many friends: Could you please take add-ons like this TriStar more seriously, especially for pilots who do not use the useless MSFS flight planner, but instead use SimBrief or Navigraph to file their flight routes? We take our flights very seriously and don't just play around with a gamepad in external view.
During our testing, we found that the aircraft is completely unusable for our flight operations. It doesn't even react to the flight plan, let alone do the CIVA or ground service functions work. Absolutely nothing happens there. Furthermore, we ask you to keep in mind that VATSIM and IVAO are no longer the only ATC standards. There is SayIntentions, which almost everyone in our group uses, as well as BeyondATC in combination with GSX.
Now, I'm not just here to complain ... the external model and the cockpit turned out well. You did a great job on that. Personally, however, it remains incomprehensible to me how something like this can still make it to the public. I find it quite frustrating that the included CIVA and ground panels do not function, or that the aircraft cannot be started at the gate.
Nevertheless, we are very interested in seeing this add-on improve and rise in the ratings. Or, to ask another question: did we miss something?
Best regards,
Thomas