I am pissed off about the fact that there is no information provided about how to open the CaptainSim 767-CF Freighter. I've searched the manuals and searched the internet and there is no information about how to open this large cargo door that's on the left side. There is also NO tool in the ground support menu that opens this door. But a screenshot is shown on their website that this animation is provided. There needs to be a separate manual, on for the passenger and one for the freight, and provide full details on how to use it. There is NO information that explains how to do this.  There is also NO loading provided and there is NO instructions about how to load the freighter. There's also NO detailed explanation about the lack of icons and what changes that have been made. There's no excuse for this vague detail and the lack of information.

Ken.

I would have thought that if you opened the SimIcons panel (SHIFT+2) then click on CL (Cargo Loader (top row 3rd from the left)) that you would be able to open the large cargo door within the Cargo Loader panel. But.. Having tried that, the Cargo Loader isn't opening for me, so I too can't get the main/large cargo door open.
I tried clicking on all the words that had "Cargo Door" written in them on the Animations Panel (SHIFT+3), but none of those opened it either.

So it looks to me like there is a problem when it comes to opening the main/large cargo door on the Captain Sim B767-300CF.


Note. I had a look at the panel.cfg for the CS_B767-300CF-II_CF6-80C2:

[fltsim]
alias=CS_B767-300ER-II_CF6-80C2\panel

which, as you can see, aliases to (points to) the CS_B767-300ER-II_CF6-80C2 panel.cfg, and in that panel.cfg I can't find the Cargo Loader "window" anywhere (which would explain why when clicking on CL nothing happens). 

I see that no one has replied to answer my question. The only reply is that it was discovered that it didn't work, and you leave it at that with NO explanation as to the cause and that the team will be working on it! It's getting to the point where no one can get any support anymore! I want to know if this problem is going to be fixed. I recently purchased this addon and I expect that this problem, AND any other problems, be fixed, and include the latest manuals! It seems that you people are putting out these addons and NOT checking them to make sure EVERYTHING works! You put this stuff out claiming this or claiming that and some things don't work correctly. Then on top of that, you DO NOT update the manuals representing the latest versions! You include manuals that represent older versions of an addon which DO NOT include changes that were made in the later versions! This is becoming a bad habit among many addons being put out today, and we're getting fed up with this lack of quality and support! I think you people knew very well that the main cargo door on the 767-CF did not work, and you sold the addon as it is! This is unacceptable! I know you people can fix this problem and it is YOUR responsibility to fix any problems that arise! WE expect better addon quality and support!

Ken.

Markoz wrote on Dec 4^th, 2025 at 12:17am:



This just shows a lack of due diligence on the developers, knowing that the user will demand that the main cargo door work and include a cargo loader. Why did they find it necessary to put a limitation on the main cargo door and the cargo loader in the first place? It's amazing that they can make the forward, aft, and bulk cargo doors work but they can't make the main cargo door animate and include a cargo loader, which is the MAIN purpose of the Freighter, which people were buying it for! We know they can make the main cargo door animate and include the cargo loader but we believe they just don't want to take the time to update it because it's for P3D! But I wouldn't be a bit surprised if all the cargo doors, including the main cargo door, work and includes a cargo loader in MSFS2020!

Ken.