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Hello Captain Sim, I recently purchased your Space Shuttle add-on for MSFS2020. Unfortunately, I believe I was identified as a "guest"!
But that was just the beginning of the download problem. I purchased your add-on through the Microsoft Marketplace, that is accessed through the Sim itself! The Sim was already running!
I did receive emails from Steam, as I added funds to my "Steam Wallet". The other email was from PayPal, acknowledging my purchase. I was never given the opportunity to give you my other email address (jeff47@nc.rr.com), but I now see that wouldn't work either, as per you message about troublesome servers!
To make matters worse, I chose the "purchase and install" option for the add-on (Space Shuttle), which it did, through the installer! When I checked my Downloads Folder, the Shuttle was not there! Then I went back to the Sim (MSFS 2020), and was surprised to see, it was added to my aircraft listing! I elected to give it a try, to see if it worked. Well, it kind of worked, in only one of the three options, that I was supposed to have!?
I mentioned above, that the download folder never had the download file (zip?) to begin with, and I was trying to locate the user manual, to see the instructions, in case I did something wrong? I then searched my "Community Folder" to see if there was an internal link to the manual page(s). I have searched all through my files listings, numerous times, but never found the Shuttle file listing ! Now I'm concerned, as I have no way to remove the partially installed add-on Shuttle!
After all the trouble I experienced with this add-on, all I want to do is remove it, and possibly start over, with the steps you've addressed in your forums!
Any help you can provide will be greatly appreciated! Thank-you.
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Downloading issue (Read 779 times)
