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Can't Redaownload Captain Sim 777 200 & 300 (Read 80 times)
The Shaniel
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Can't Redaownload Captain Sim 777 200 & 300
Oct 14th, 2020 at 10:53am
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I purchased the Caotain Sim 777-200 & the 77-300 expansion pack from FSPilotshop in june 2019.

I have recently been in the process of reinstalling everything after my hard drive died last week. I've managed to reinstall all of my other Captain Sim aircraft fine. However, I can't redownload the 777 and the -300 Expansion pack. I can't log into FSPilotshop because they apparently don't have my email address in their database. This could a result of their closing and reopening. Also, I can't redownlownload the "Extended Dowload Service" as there is no option for that on the 777-200 boasepack nor the 777-300 expansion pack.

Fortunately, I still have the email receipts from both Captain Sim and FSPilotshop as well as the order number (which acts as a product key) for the aforementioned addons.
Please help
  
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Markoz
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Re: Can't Redaownload Captain Sim 777 200 & 300
Reply #1 - Oct 14th, 2020 at 12:21pm
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Mark Fletcher



PC: i7 9700K @ 4.6GHz | 64GB DDR4 3200 | 8GB RTX 2070 | 27" LCD Monitor | 1TB SSD & 4TB HDD | Win 10 Pro 64 - FSX/FSX-SE/P3D3/P3D4/P3D5
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The Shaniel
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Re: Can't Redaownload Captain Sim 777 200 & 300
Reply #2 - Oct 14th, 2020 at 2:39pm
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There is no option for "Extended Service Download" on my orders.
The only option which shows up on the 777-200 and 777-300 is "Got your order number locked? > Intitiate Investigation"
  
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Markoz
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Re: Can't Redaownload Captain Sim 777 200 & 300
Reply #3 - Oct 15th, 2020 at 12:44am
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Have you read any of the General Support Important Topics?

Locked Order Number
  

Mark Fletcher



PC: i7 9700K @ 4.6GHz | 64GB DDR4 3200 | 8GB RTX 2070 | 27" LCD Monitor | 1TB SSD & 4TB HDD | Win 10 Pro 64 - FSX/FSX-SE/P3D3/P3D4/P3D5
15.6" Gaming Laptop: i7 7700HQ | 32GB DDR4 | 6GB GTX 1060 | 256GB SSD & 1TB HDD | Win 10 Pro 64bit - FSX-SE/P3D4
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