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 25 No emails received after receipt. (Read 3747 times)
Tango
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Re: No emails received after receipt.
Reply #30 - Mar 21st, 2018 at 6:19pm
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I have the same problem. Purchased via paypal earlier who have taken my money and sent me a transaction receipt but no download links sent and no email. I tried the link with no luck.
Try to log in no luck.Why are you asking me for a product number and not my password? This is  Angryvery frustrating!!!
  
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Captain Sim 2
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Re: No emails received after receipt.
Reply #31 - Mar 21st, 2018 at 6:35pm
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Please see your junk mail folder. Also, we have just sent you e-mail from the alternative account.
  
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madmac
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didnot recieve emails download links or a recipet
Reply #32 - Mar 28th, 2018 at 2:58pm
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i also paid x2 and the the box"PAY NOW" never went away i would just like to have what i paid for.
  
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Captain Sim 2
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Re: No emails received after receipt.
Reply #33 - Mar 28th, 2018 at 4:56pm
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Please contact us using this form for manual investigation and processing.
  
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Mikemcw
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Re: No emails received after receipt.
Reply #34 - Jul 1st, 2018 at 1:16pm
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I guess I'm having the same issue as noted. Help would be appreciated. Tried to submit manual form, but it is asking for an order number and I never got an order number. Paypal is showing the purchase as being processed.  thanks.
  
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Z32ANDS30
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Re: No emails received after receipt.
Reply #35 - Jul 1st, 2018 at 5:26pm
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Same issue here, I added the captainsim emails to my contact, paid via PayPal yesterday morning. Only email I've received was from this forum for signing up. Got the PayPal paid receipt email also, no idea what my order number is no response from emailing about it so I'm down to posting on here.
  
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Z32ANDS30
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Re: No emails received after receipt.
Reply #36 - Jul 1st, 2018 at 5:42pm
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Also I contacted the manual investigation about 20 hours ago, nothing still.
  
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Re: No emails received after receipt.
Reply #37 - Jul 2nd, 2018 at 7:38am
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All the requests have been processed. We are sorry for the inconvenience.
  
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Z32ANDS30
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Re: No emails received after receipt.
Reply #38 - Jul 2nd, 2018 at 3:32pm
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I got the email now. Thank you.
  
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