How do I get access to post topcis?

The sound problem is long standing one, and a variety of solutions have been suggested for the 727. You might want to search that section. I don't know if they will work for the 737, but you might want to try.

In your Captain Sim folder in your FSX directory, you'll find a 737 folder, and inside it is a sound config file. Change the two entries near the top to from "1" to "0" like so:

SoundOffWhenSimIsSlew=0
SoundOffWhenSimIsPaused=0

Also, you might try putting msvcr71.dll into your FSX folder. If your computer has it already somewhere else, don't move it; just copy it. If not (and mine didn't) you can find it online.

Like I said, these are not 737-specific fixes, but since they work for the 727, they might work for the 737. I can tell you my 737 has sounds with these two fixes.

The only sound problem I know of for the 737, is the Fasten Seatbelts and No Smoking signs a very quite (almost impossible to hear). I have never had any problems, other than that, with the sound.

Make sure that you install the 737's using the Run as administrator options (right click on the install and select Run as administrator from the list) if your OS is Vista/Win7/Win8. If you didn't do that, then it is highly likely that the installer never added the following:

�<Launch.Addon>
           <Name>Captain Sim 737 Sound</Name>
           <Disabled>False</Disabled>
           <Path>Captain_Sim\737\cs.sound.dll</Path>
�</Launch.Addon>

to the DLL.xml file. Copy and paste this: %AppData%\Microsoft\FSX\dll.xml into the Run Command (Windows Key + R) and see if it has been added.

Quote:
It's an anti spam measure, and the FOR NEWCOMERS - ask your questions here topics are where you ask your questions. At sometime, hopefully, they will be move to a topic that matches the problem.

The Support Ticket is for official support, not the forum.
There is also a Knowledge Base that provides most of the answers.
We members tend to provide answers from our own experience, from the Knowledge Base, or from what we see that helps solves other peoples problems.

Quote:

Actually, it does. Not only for me, but many others as well.

It's still your right to request a refund under the circumstances.

Mark, thank you for help.

jaseman007 wrote on Nov 19^th, 2013 at 8:58pm:


Mark is right. We do offer help but at Support Section. All your requests and questions will be answered there.

Some people will not be helped.
It is a great shame when they feel the need to be extremely rude as well.

Regards,
Nick.

Okay since my support ticket has now come back as cancelled due to question already being answered can SOMEONE who is a representative of CS confirm when I will be refunded.

Thank you.

It's such a shame that you'll be losing out on this and other great CS aircraft, and that seemingly you've alienated those who have tried to help you in their own time.
Why not try again. starting with an apology if you like, as the CS737 is really nice once you have it setup?
Fabio