Usually loading a default aircraft like the C 172 before will allow the CS products to start up properly. Try doing that then loading the 767.

Reinstall the CS 767 if that doesn't work. 

I have just uninstalled this AC and reinstalled it and I am still having the same issue!

There has to be a simple solution to this. It is a direct installation from CS site! 

Greg

Wow Mark - That was a mouthful for a "Not so savvy" PC operator!!

I will try your suggestions - Hope I get it right! 

Thanks! I will try it later today and report back!

Greg

Mark, a layman's instructions would be nice - Thanks for your time!

Greg

GregM wrote on May 22^nd, 2012 at 10:00pm:
Did this include the complete uninstall of the 767-300 Base Pack? If not. here is how:

1) Uninstall the Captain Sim 767 (Start > Control Panel > Programs and Features (Add/Remove Programs for WinXP) > click on 767 Captain (767-300 Base Pack) to uninstall.
2) Go to [FSX]\Captain_Sim and make sure that the 767 folder is not there (delete it if it is).
3) Go to [FSX]\SimObjects\Airplanes and make sure that the CS_B767-300 folder is not there (it will still be there if you added any Variants), I recommend that you delete the CS_B767-300 folder if it is there.
4a) Vista/Win7 - Start > type regedit in the search field > Right click on regedit and select "run as administrator"
4b) WinXP Open the run command (*Windows Key+R) > type regedit and then click OK
5) Once Windows registry is running, in the left pane, select HKey Local Machine > Software > Wow6432Node (for 64bit OS otherwise skip this one) > Captain Sim find the 767Captain (folder) entry (see image below), select it then delete it (click on yes when asked if you are sure you want to delete it).

You have completed the full uninstall of the 767-300 Base Pack. If using Vista/Win7, right click on the installer csx767_1500.exe and select "run as administrator" (for WinXP just double click on the installer). You will need to activate the 767 Captain again because you deleted the registry entry, so do that. Once the installation is completed, start FSX and see if the 767 is working correctly.

*Windows Key. This is the key between the ALT and CTRL keys (bottom left side of the keyboard) with the Flying Windows logo on it.

Here is an image of what you will see in the Windows registry:

This image shows the Captain Sim entries in Windows Registry - notice that the 767 Captain (and 757 Captain) is highlighted.

Hope this gets you through the complete uninstall process so that the 767 will (hopefully) work correctly after reinstalling and reactivating it.

Mark

Start > Enter %APPDATA%\Microsoft\FSX\DLL.XML in the search field > click on the resulting file to open it.

See if the following entries are in there:

   <Launch.Addon>
       <Name>Captain Sim 767 Menu</Name>
       <Disabled>False</Disabled>
       <Path>Captain_Sim\Captain_Sim.b767.menu.dll</Path>
   </Launch.Addon>
   <Launch.Addon>
       <Name>Captain Sim 767 Sound</Name>
       <Disabled>False</Disabled>
       <Path>Captain_Sim\767\cs.sound.dll</Path>
   </Launch.Addon>

---

If they are not listed, add them manually. Copy the lines above. Scroll to the bottom of the DLL.xml file. Paste them directly above the line reads: </SimBase.Document>. The bottom of the DLL.xml file should then look like this:

   <Launch.Addon>
       <Name>Captain Sim 767 Menu</Name>
       <Disabled>False</Disabled>
       <Path>Captain_Sim\Captain_Sim.b767.menu.dll</Path>
   </Launch.Addon>
   <Launch.Addon>
       <Name>Captain Sim 767 Sound</Name>
       <Disabled>False</Disabled>
       <Path>Captain_Sim\767\cs.sound.dll</Path>
   </Launch.Addon>
</SimBase.Document>

save it.

Mark

This is what comes up in Internet Explorer, but I am not able to modify anything! ---- But from what I can see at the bottom, the info you wanted me to see if it was there, is there!

Greg

 <?xml version="1.0" encoding="Windows-1252" ?>
- <SimBase.Document Type="Launch" version="1,0">
 <Descr>Launch</Descr>
 <Filename>dll.xml</Filename>
 <Disabled>False</Disabled>
 <Launch.ManualLoad>False</Launch.ManualLoad>
- <Launch.Addon>
 <Name>Addon Manager</Name>
 <Disabled>False</Disabled>
 <ManualLoad>False</ManualLoad>
 <Path>bglmanx.dll</Path>
 </Launch.Addon>
- <Launch.Addon>
 <Name>FsPassengersX</Name>
 <Disabled>False</Disabled>
 <Path>FsPassengers\bin\fspassengersx.dll</Path>
 </Launch.Addon>
- <Launch.Addon>
 <Name>Object Placement Tool</Name>
 <Disabled>True</Disabled>
 <ManualLoad>False</ManualLoad>
 <Path>..\Microsoft Flight Simulator X SDK\SDK\Mission Creation Kit\object_placement.dll</Path>
 </Launch.Addon>
- <Launch.Addon>
 <Name>Traffic Toolbox</Name>
 <Disabled>True</Disabled>
 <ManualLoad>False</ManualLoad>
 <Path>..\Microsoft Flight Simulator X SDK\SDK\Environment Kit\Traffic Toolbox SDK\traffictoolbox.dll</Path>
 </Launch.Addon>
- <Launch.Addon>
 <Name>Visual Effects Tool</Name>
 <Disabled>True</Disabled>
 <ManualLoad>False</ManualLoad>
 <Path>..\Microsoft Flight Simulator X SDK\SDK\Environment Kit\Special Effects SDK\visualfxtool.dll</Path>
 </Launch.Addon>
- <Launch.Addon>
 <Name>another company HUD interface</Name>
 <Disabled>False</Disabled>
 <Path>another company\DLLs\another company_HUD_interface.dll</Path>
 <DllStartName>module_init</DllStartName>
 <DllStopName>module_deinit</DllStopName>
 </Launch.Addon>
- <Launch.Addon>
 <Name>FSUIPC 4</Name>
 <Disabled>False</Disabled>
 <Path>Modules\FSUIPC4.dll</Path>
 </Launch.Addon>
- <Launch.Addon>
 <Name>FSCopilot</Name>
 <Disabled>False</Disabled>
 <Path>Modules\FSCopilot.dll</Path>
 </Launch.Addon>
- <Launch.Addon>
 <Name>another company Options</Name>
 <Disabled>False</Disabled>
 <Path>another company\DLLs\PMDGOptions.dll</Path>
 </Launch.Addon>
- <Launch.Addon>
 <Name>another company Events</Name>
 <Disabled>False</Disabled>
 <Path>another company\DLLs\PMDGEvents.dll</Path>
 </Launch.Addon>
- <Launch.Addon>
 <Name>another company Sounds</Name>
 <Disabled>False</Disabled>
 <Path>another company\DLLs\PMDGSounds.dll</Path>
 </Launch.Addon>
- <Launch.Addon>
 <Name>GPS Module</Name>
 <Disabled>False</Disabled>
 <ManualLoad>False</ManualLoad>
 <Path>Modules\GPSModule.dll</Path>
 <DllStartName>module_init</DllStartName>
 <DllStopName>module_deinit</DllStopName>
 </Launch.Addon>
+ <Launch.Addon>
 <Name>Captain Sim 767 Menu</Name>
 <Disabled>False</Disabled>
 <Path>Captain_Sim\Captain_Sim.b767.menu.dll</Path>
 </Launch.Addon>
- <Launch.Addon>
 <Name>Captain Sim 767 Sound</Name>
 <Disabled>False</Disabled>
 <Path>Captain_Sim\767\cs.sound.dll</Path>
 </Launch.Addon>
 </SimBase.Document>