Visit Captain Sim web site  
  Welcome, Guest. Please Login or Register

 

Page Index Toggle Pages: 1 Send TopicPrint
I really need some help getting 4.6 (Read 1936 times)
Bob4th
New Member
Offline



Posts: 2
Joined: Apr 14th, 2006
Gender: Male
I really need some help getting 4.6
Nov 7th, 2011 at 3:37pm
Print Post  
It seems that the farther I go above 50 years old, the less adept I am with computers. I have purchased the CS 757-200, -300, -Freighter, Block F.  However, the last download I'm able to get for the 757-200 seems to be the file CSX752_1400.  Is there somebody who could talk me through this process? I'd really appreciate it. 
  
Back to top
 
IP Logged
 
Markoz
CS Team
*
Offline



Posts: 12373
Location: Victoria, Australia
Joined: Apr 24th, 2009
Gender: Male
Re: I really need some help getting 4.6
Reply #1 - Nov 7th, 2011 at 7:03pm
Print Post  
As I understand it, you have bought the whole deal? Are these all v1.4? If they are, you are entitled to exchange them for the CS 757-200, -300 and -Freighter v4.6. You need to contact Support to ask for the exchange.

Check-in to Your Profile > Product > Customer Support > Search KB or Submit New Ticket and enter KB #1169 (without the #).

It gives all the information you need, on how to make he exchange.
  

Mark Fletcher



PC: i7 10700K @3.8/5.1GHz | 64GB DDR4 3200 | 12GB RTX 4070 Super | 32" LCD Monitor | 1TB SSD & 2x2TB SSD | Win 11 Pro - FSX/FSX-SE/P3D3/P3D4/P3D5/P3D6/MSFS2020
15.6" Gaming Laptop: i7 7700HQ | 32GB DDR4 | 6GB GTX 1060 | 256GB SSD & 1TB HDD | Win 10 Pro 64bit - FSX-SE/P3D4
Back to top
 
IP Logged
 
CoolP
Senior Member
*
Offline



Posts: 2568
Joined: Jan 17th, 2010
Gender: Male
Re: I really need some help getting 4.6
Reply #2 - Nov 7th, 2011 at 8:11pm
Print Post  
Hi, Bob.  Smiley

Could it be that you are talking about the FS9 version of the 757?
4.something is FSX and only the FSX version was updated. Your installer seems to state 1.4 (1400), which is FS9 stuff.
So you would have to own at least a 4.something base pack (csp751_4400 for example) to be able to download 4.6 for FSX.
  
Back to top
 
IP Logged
 
tf51d
Senior Member
*
Offline



Posts: 273
Joined: Nov 9th, 2005
Gender: Male
Re: I really need some help getting 4.6
Reply #3 - Nov 8th, 2011 at 12:20am
Print Post  
CoolP wrote on Nov 7th, 2011 at 8:11pm:
Hi, Bob.  Smiley

Could it be that you are talking about the FS9 version of the 757?
4.something is FSX and only the FSX version was updated. Your installer seems to state 1.4 (1400), which is FS9 stuff.
So you would have to own at least a 4.something base pack (csp751_4400 for example) to be able to download 4.6 for FSX.


Verion 1.4 was the version for Block B, which is still on his purchase record. Version 4.xx is the Block F upgrade, which despite it's name is in reality a full install of the Base Pack. He says he bought the Block F upgrade, (I think the only difference is it checks if Block B was installed at some point via a registry entry) so he should use that installer, or wait for the exchange. We just got confirmation from Tanya (CS) that the installer for Block F is 4.6 even though it says 4.5. She said it's fixed now and now reflects the correct version number. I just got my email for the exchange, so I installed the normal base pack. I haven't tried it yet though.
  
Back to top
 
IP Logged
 
Bob4th
New Member
Offline



Posts: 2
Joined: Apr 14th, 2006
Gender: Male
Re: I really need some help getting 4.6
Reply #4 - Nov 8th, 2011 at 2:30am
Print Post  
Customer service came through with the links that I needed. They also got all of my e-mails changed to my current one. As I said, I'm beginning to feel less computer-literate as I age. CS customer service couldn't have been more helpful. Thanks to all who responded.

Bob Jones
  
Back to top
 
IP Logged
 
CoolP
Senior Member
*
Offline



Posts: 2568
Joined: Jan 17th, 2010
Gender: Male
Re: I really need some help getting 4.6
Reply #5 - Nov 8th, 2011 at 3:13am
Print Post  
Seems like I'm happy to never have joined those whole 'block' thingy.  Grin
So apologies for mixing the thread a bit up with my FS9 theory.
  
Back to top
 
IP Logged
 
Page Index Toggle Pages: 1
Send TopicPrint
 
  « Board Index ‹ Board  ^Top