Visit Captain Sim web site  
  Welcome, Guest. Please Login or Register

 

Page Index Toggle Pages: 1 Send TopicPrint
Cannot login at captainsim.com? (Read 58950 times)
Captain Sim 2
CS Team
*
Offline



Posts: 5567
Joined: Nov 8th, 2005
Cannot login at captainsim.com?
Apr 13th, 2007 at 2:01pm
 
If you cannot login to Your Profile and/or get NOROBOTS message at captainsim.com login page:

1. Make sure you use valid Order Number.
Note:
- Flight1 Orders: If for any reason you have not received e-mail from Captain Sim, you can use an order number you received from Flight1: just add letters 'FL' to your Flight1 order number (12345 becomes FL12345) to install the product.
- SimMarket Orders: If for any reason you have not received e-mail from Captain Sim, you can use an order number you received from SimMarket: just add letters 'SM' to your SimMarket order number (12345 becomes SM12345) to install the product.
- FSPilotShop Orders: If for any reason you have not received e-mail from Captain Sim, you can use an order number you received from FSPilotShop: just add letters 'PS' to your FSPilotShop order number (12345 becomes PS12345) to install the product.
- FlightSim Store Orders: If for any reason you have not received e-mail from Captain Sim, you can use an order number you received from SimMarket: just add letters 'FL' to your FlightSim Store order number (12345 becomes FL12345) to install the product.

2. Make sure you use valid email

3. Make sure your do not type the following characters: ; : , # spaces / $ []{}_ -$%^&*()"'

4. Make sure your browser security level is not higher than MEDIUM-HIGH (Tools>Internet Options>Security)

5. Clean your browser cache (Tools>Internet Options>General)

6. Remove all captainsim.com cookies (Tools>Internet Options>Privacy>)

7. Make sure your browser accepts cookies from captainsim.com (Tools>Internet Options>Privacy>Sites>type www.captainsim.com>; Allow)

If the above does not help check your antivirus/firewall settings.

If the above does not help check your User Account Control settings.

Back to Login page
  
Back to top
IP Logged
 
Page Index Toggle Pages: 1
Send TopicPrint
 
  « Board Index ‹ Board  ^Top