kmanning wrote on Dec 27^th, 2023 at 8:14pm:

When I made the purchase, I used it on my brother's debit card, which has his name. Is that the reason? If I had known that, I would have used my card. Apparently, it must be based on the name on a card instead of the name of the person who's Captain Sim account belongs to, and that's the way it should be. It seems to me that the store is able to change it but I can't find any Captain Sim's contact information other than the forum. I know the store should have some contact information. If I make another purchase and used my card, would that change the name? I want it to show my name.

I don't know if using your credit card, with your name on it, will change it, I only ever used my own debit card (same as a credit card, but I can only spend money I have).


kmanning wrote on Dec 27^th, 2023 at 8:16pm:

Oh, I meant to ask do you have the store's contact information?

I really don't know because it's been a while since I bought anything, and I don't recall seeing a contact there when I did. :-/