This is an unflyable product: requesting support.

I can't start a new topic, so I'm replying to this related issue.

I bought 777F through MSFS Marketplace.  When taking off I encountered an issue that the engines were not responsive to the commanded throttle position after takeoff.  The result was an aircraft stuck in Thrust REF (TOGA power setting) even though the animation clearly showed the throttles moving as expected with my flight controls).  N1 was stuck at max power setting.  I troubleshot all assistance settings, turning all related assistance off.  Same result every time.

I uninstalled the version from Marketplace and bought the version directly from the CS website for another $20.  Same result.  After some time period the N1 thrust gets stuck at whatever power setting is selected regardless of the in-sim throttle position.

Please help.