CAPTAIN SIM FORUM
MSFS2020 >> 764 Captain >> trouble installing CS767?
https://www.captainsim.org/forum/csf.pl?num=1639168747

Message started by lehbird1 on Dec 10th, 2021 at 8:39pm

Title: trouble installing CS767?
Post by lehbird1 on Dec 10th, 2021 at 8:39pm
Anyone having trouble installing CS767? I run the installer, pick I bought from MS Store, it says it installs successfully, it is in the community folder, but it doesn't show up tp select.

I am installing with ALL virus protection off too.

Any thoughts?



Thanks,

Dave

Title: Re: trouble installing CS767?
Post by EY on Dec 11th, 2021 at 8:31pm
Please, let us know the size of captainsim-aircraft-m764 folder in bytes (right click > Properties)

Title: Re: trouble installing CS767?
Post by lehbird1 on Dec 11th, 2021 at 8:57pm
1.37 GB (1,471,332,480 bytes)

Title: Re: trouble installing CS767?
Post by Captain Sim on Dec 13th, 2021 at 8:51am

lehbird1 wrote on Dec 11th, 2021 at 8:57pm:
1.37 GB (1,471,332,480 bytes)

Right.


lehbird1 wrote on Dec 10th, 2021 at 8:39pm:
but it doesn't show up tp select.

What exactly the "tp select" supposed to mean?

Title: Re: trouble installing CS767?
Post by lehbird1 on Dec 13th, 2021 at 12:25pm
to Select. In other words, it is not in my aircraft menu to select to fly.

Title: Re: trouble installing CS767?
Post by Captain Sim on Dec 14th, 2021 at 9:48am

lehbird1 wrote on Dec 13th, 2021 at 12:25pm:
it is not in my aircraft menu to select to fly.

Please post a video of how and where you are looking for the 767.

Title: Re: trouble installing CS767?
Post by lehbird1 on Dec 14th, 2021 at 1:52pm
I don't have the ability to post a video, but attached are 2 screenshots.

I start FS2020, Select Word Map to start a flight, then select an aircraft for the flight from the aircraft menu. All aircraft I own are there except the CS767.

Screenshot__21_.png ( 677 KB | 44 Downloads )

Title: Re: trouble installing CS767?
Post by Captain Sim on Dec 15th, 2021 at 10:07am
1. Scroll up to the Boeing section.
2. What the "767" in the search box brings you?

Title: Re: trouble installing CS767?
Post by lehbird1 on Dec 15th, 2021 at 12:27pm
There is no Boeing 767 listed. I have searched Boeing, 767, and Captain sim and nothing comes up. I have slowly looked through the aircraft list many times as well, it is not there.

Title: Re: trouble installing CS767?
Post by Captain Sim on Dec 16th, 2021 at 10:30am
https://www.captainsim.org/forum/csf.pl?num=1638865427

Title: Re: trouble installing CS767?
Post by lehbird1 on Dec 16th, 2021 at 12:33pm
I have reinstalled several times, rebooted my PC several times, still the same result, the aircraft does not appear.

Title: Re: trouble installing CS767?
Post by Captain Sim on Dec 17th, 2021 at 12:20pm
Since you are the only person experiencing this issue, I tend to think it's something specific to your PC setup.

Title: Re: trouble installing CS767? [SOLVED]
Post by lehbird1 on Dec 17th, 2021 at 10:55pm
Turned out to be a faulty installation. As I said, I had installed and uninstalled several times. However, I was completing the uninstalls using the csm764_1000 application.

I now tried the uninstaller in the MS Windows menu and that seem to generate a more complete uninstall. I then reinstalled, and it seems to work.

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