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757 Captain >> 757 version 1.x-2.x (FS9 ONLY) >> Offline Activation. Can't get key. https://www.captainsim.org/forum/csf.pl?num=1632960783 Message started by mllgrennman on Sep 30^th, 2021 at 12:13am

Title: Offline Activation. Can't get key.
Post by mllgrennman on Sep 30^th, 2021 at 12:13am

When I try to get the key online, It says "Something went wrong... Please, try again"...I'm sure I generated the file right and my numbers are put in right. I have done this before successfully.

This is for the 757F FS9.

Untitled_004.jpg ( 200 KB | 86 Downloads )

Title: Re: Can't get key.
Post by Markoz on Sep 30^th, 2021 at 1:15am

See if it works with a different web browser.

Title: Re: Can't get key.
Post by mllgrennman on Sep 30^th, 2021 at 4:13pm

I tried with chrome, IE, and firefox...still same problem. This is for a new purchase that I just made.

Title: Re: Can't get key.
Post by mllgrennman on Sep 30^th, 2021 at 4:15pm

Maybe CS could email me a working key?

Title: Re: Can't get key.
Post by Markoz on Oct 1^st, 2021 at 2:26am

I just tried doing a Manual Offline Activation, and got the same result as you did, so I did an Instant Online Activation, and that worked.

Unless you are trying to activate the product for use on a different computer, that doesn't have an intenet connection, then that's the way to get it working.

Note. I used Firefox (latest version).

Title: Re: Can't get key.
Post by mllgrennman on Oct 1^st, 2021 at 11:31am

Instant activation didn't work. That's why I tried offline.

Untitled_005.jpg (Attachment deleted)

Title: Re: Can't get key.
Post by mllgrennman on Oct 2^nd, 2021 at 12:33pm

Can CS email me a working key...I haven't been able to install the plane since I purchased it.

Title: Re: Can't get key.
Post by EY on Oct 3^rd, 2021 at 6:30am

mllgrennman wrote on Oct 2^nd, 2021 at 12:33pm:

Can CS email me a working key...I haven't been able to install the plane since I purchased it.

Yes, we are working on it, sorry for the inconvenience

Title: Re: Can't get key.
Post by EY on Oct 3^rd, 2021 at 5:39pm

Online activation has been fixed, as well as offline activation.
Please try again. Let us know if something goes wrong.

Title: Re: Offline Activation. Can't get key.
Post by Max2021 on Nov 21^st, 2021 at 9:26pm

i have same problem. If so many have similar problems, this is not very correct, I paid for a "download and go" article and I don't necessarily have to be a computer scientist to get it installed.

Title: Re: Offline Activation. Can't get key.
Post by cptjaco on Dec 23^rd, 2021 at 3:46pm

facing same issue for the last 3 days, got no AV on pc and firewall all off from windows setting, no way for onlin e activation and as well offline.
wanted to give 767 a try but i guess was better to avoid

Title: Re: Offline Activation. Can't get key.
Post by Captain Sim on Dec 27^th, 2021 at 4:07pm

This Topic was moved here from General Support [move by] Captain Sim.