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MSFS2020 >> 777 Captain III >> Error 24 https://www.captainsim.org/forum/csf.pl?num=1622979523 Message started by benny2021uk on Jun 6^th, 2021 at 11:38am

Title: Error 24
Post by benny2021uk on Jun 6^th, 2021 at 11:38am

Please can someone help, i am getting error 24, code cannot be read.

cannot_read_the_code.PNG (Attachment deleted)

Title: Re: Error 24
Post by Captain Sim on Jun 7^th, 2021 at 12:39pm

https://www.captainsim.org/forum/csf.pl?num=1622451850

Title: Re: Error 24
Post by benny2021uk on Jun 7^th, 2021 at 9:21pm

This is a bit of a poor response. Why make a product for a start that doesn’t work without AV being off etc. Firstly I have no AV on the computer, the install is a fresh install of windows 10 and firewall was turned off etc. It’s strange how every single other installer will work yet yours doesn’t, and you are putting the blame on the user? I requested a refund but that hasn’t been actioned either. I raised a dispute on PayPal. Unfortunately it seems your bad reputation continues after your Saga with the liveries. Another FS community member that will be sure not to recommend you!

Title: Re: Error 24
Post by aviateur on Jun 7^th, 2021 at 10:16pm

I have the same problem and I agree with you, the only product for FS which need to disactivate AV. And what if we get a virus during this time !

André

Title: Re: Error 24
Post by Markoz on Jun 8^th, 2021 at 2:35am

benny2021uk wrote on Jun 7^th, 2021 at 9:21pm:

Firstly I have no AV on the computer, the install is a fresh install of windows 10 and firewall was turned off etc.

Windows Defender is installed and most likely active, therefore the AV is on. This is usually the case for me if I do a fresh install of Windows 10, and before I install the Avast AV, which then takes over from Windows Defender.

When I install Captain Sim products, I do the following:
Shut down my email program, and web browser, and disable the AV program
Install the product
Enable AV, open email, and web browser
This is usually only for a few minutes, and I've never gotten a virus by doing it.

Generally, the web sites I'm visiting are safe, and my email program checks for new emails every 30 minutes. By not having them running for a few minutes, is safe, and not a problem for me.

Title: Re: Error 24
Post by benny2021uk on Jun 8^th, 2021 at 7:13am

Windows Defender is turned off, real time protection off, everything is off. I even added the .exe file to exclusions and that still didn’t work.

Title: Re: Error 24
Post by Captain Sim on Jun 9^th, 2021 at 3:35pm

https://www.captainsim.org/forum/csf.pl?num=1622451850 paragraph 2

Title: Re: ACE
Post by caracasbaai on Jun 19^th, 2021 at 7:42pm

Hi, I followed all the instructions and I still receive error 24 during install of both the 777-200 and 300 for FS2020. can you please help