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General >> TYPICAL ISSUES >> Reinstallation all Products
https://www.captainsim.org/forum/csf.pl?num=1573815439

Message started by CoastalDriver on Nov 15th, 2019 at 10:57am

Title: Re: Reinstallation all Products
Post by Markoz on Nov 17th, 2019 at 1:24am

CoastalDriver wrote on Nov 17th, 2019 at 12:35am:
Yes I have done all that.

Note the manual key generates a code.txt message not a key.txt message.

The installer will not recognise or use the code.txt generated.

Nothing seems to stop this error message for online activation. Error 33 internal sever error.

Over to you

You have to go to this site: https://www.captainsim.com/activ/offline.php, to activate theĀ  products.

You upload the code text file (i.e. code_x767.txt), and it generates a a key text file (i.e. key_x767.txt), which you save on your PC, and use it to activate the product.

Using the attached image as a guide:

1. Generate the code_????.txt
2. Use the code_????.txt to get a key_????.txt
3. Use the key_????.txt to activate the product
4. This just shows where I save my code text and key text files on my PC


CoastalDriver wrote on Nov 17th, 2019 at 12:44am:
Yes I know they are old products and they were purchased some time ago.

I can replace them with other addons if you want me to from another provider.

I would even buy them again but given the problems with reinstallation I am having now why would I do that.

I am not happy.

You don't need to re-purches them again. I had to download, and install all of my Captain Sim product a few weeks ago, and I had no problems at all installing, or activating them on my PC (see my PC specs in my signature). All of the products installed on my PC are definitely the latest versions available.

I'm sure it must be frustrating to recieve the error codes during the installation, and I know it would make me unhappy too, if it happened to me.

Note. I disabled my Anti Virus program (Avast Free), and Windows Defender for the duration of the downloading, the Manual Offline Activation, and the installation, of the Captain Sim products (I literally just did the 777-200 Base Pack for FSX/FSX-SE a few minutes ago).
offline_activation.jpg ( 245 KB | 214 Downloads )

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