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General >> TYPICAL ISSUES >> Purchases L1011 P3Dv4 with Pay, unable to download
https://www.captainsim.org/forum/csf.pl?num=1566603498

Message started by Jim Kaye on Aug 23rd, 2019 at 11:38pm

Title: Purchases L1011 P3Dv4 with Pay, unable to download
Post by Jim Kaye on Aug 23rd, 2019 at 11:38pm
Taking advantage of sale August 20, purchased L1011 for P3Dv4 using PayPal.  No download link provided, and not listed in my profile.  Purchased freighter version of L1011, this time using credit card, and that appears in profile.  However need to download Base Pack before installing freighter version.  PayPal shows it was purchased.  How do I get the download link for the Base Pack?

Title: Re: Purchases L1011 P3Dv4 with Pay, unable to download
Post by Captain Sim on Sep 1st, 2019 at 3:49pm
https://www.captainsim.org/forum/csf.pl?num=1545584655
https://www.captainsim.org/forum/csf.pl?num=1545760972

Title: Re: Purchases L1011 P3Dv4 with Pay, unable to download
Post by Jim Kaye on Sep 2nd, 2019 at 4:41am
The links you provided do not work.  The 1011 Freighter for P3Dv4 shows up in my profile, but not the 1011 Captain II Base Pack [P3D4].  I need to install the base pack first.

On PayPal I received the following:

Seller Info

Date of Transaction

August 20, 2019

Transaction ID
NEVER PUBLISH YOUR TRANSACTION ID

Purchase details
1011 Captain II Base Pack [P3D4]$20.20
Item #y112

Total$20.20

Possibly the problem is because I used my wife's PayPal account for the purchase?  I don't have my own PayPal account.

What I think I need is the Order Number.  Wrote down the order number when I purchased the base pack, but it does not work.  It has 17 alphanumeric characters, but returns the result 'Nothing Found'.

Patiently waiting for your response.

:'(

Title: Re: Purchases L1011 P3Dv4 with Pay, unable to download
Post by Captain Sim on Sep 2nd, 2019 at 1:27pm

Jim Kaye wrote on Sep 2nd, 2019 at 4:41am:
The 1011 Freighter for P3Dv4 shows up in my profile, but not the 1011 Captain II Base Pack [P3D4].

https://www.captainsim.org/forum/csf.pl?num=1545584655

Title: Re: Purchases L1011 P3Dv4 with Pay, unable to download
Post by Jim Kaye on Sep 2nd, 2019 at 6:59pm
Success!!!  What I had not done was to use my wife's e-mail address,  and add this info to my account.  Now both the L1011 base pack and freighter version are available in my profile.   :D :D :D

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