I have followed the instruction manual (CS) on entering a hold.
Each time the plane gets to the hold, it skips it and goes to the next waypoint.

Can someone please explain how to get this function working.

Why does one have to try sucking it out of you guys at CS ?

I am a paying customer and I expect support NOT silence or sarcasm.
Just guide me through the procedure.
This must be the saddest support forum on the internet!!!