Sam K wrote on Mar 18^th, 2019 at 2:54pm:

I also have this issue but none of these solutions above work for me as suggested. I started another topic to raise this issue and Captain Sim have closed it out and linked me to this topic, unfortunately these solutions above have do not work for me. Captain Sim, can you please provide assistance with this issue? Thanks.

Sorry, but I'm trying to get support for this product here and I've been waiting for a response from CS for nearly two weeks now. Has anyone had any luck with this fuel loading issue?
It's seeming like its very hard to get any sort of reasonable support from Captain Sim and it's quite frustrating, even after me sending them a private message and not getting any response.