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General >> TYPICAL ISSUES >> No access to ordernumber due to deactivated email
https://www.captainsim.org/forum/csf.pl?num=1546373017

Message started by Xander975 on Jan 1st, 2019 at 8:03pm

Title: No access to ordernumber due to deactivated email
Post by Xander975 on Jan 1st, 2019 at 8:03pm
Recently my internet provider has decided to fase out. By the time I could change my email adress on all the accounts I have, my email was deactivated and I could no longer access emails older than october 2018.
Because of that I can also no longer access the ordernumber for the CS 757..
I do following informations at my disposal tho:
The transaction number or reference; Date of purchase; Purchase method and back account that is used with it, and the old email that used back than.
Will that be enough to reclaim the ordernumber of my purchase?

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