CAPTAIN SIM FORUM
General >> TYPICAL ISSUES >> Can't find the extended download service
https://www.captainsim.org/forum/csf.pl?num=1546006137

Message started by BAW9DV on Dec 28th, 2018 at 2:08pm

Title: Can't find the extended download service
Post by BAW9DV on Dec 28th, 2018 at 2:08pm
Hi,

Purchased the CaptainSim Boeing 757-200 III on 23rd December 2018.   I saw the message about there being an update available from the current version to a newer version 1.3 (27DEC'18).

The only way I could ascertain which version I had installed was by looking at one of the Aircraft.cfg files and looking at the description of one of the House jets - I have version 1.2

As per instructions, I logged into my profile with my email and order number - only to find many options but NO Extended Download Service!   My original product downloads are still there, however.   I have the product for FSX-SE.

Can someone please help me get to the download link for the new update?

Thank you for your time - Merry Christmas and a Happy New Year to you all,

Regards from the UK,

Lee

(BAW9DV)~

Title: Re: Can't D/L new update 1.3 - no Ext. D/L Service!
Post by Captain Sim on Dec 28th, 2018 at 4:28pm
https://www.captainsim.org/forum/csf.pl?num=1545760972

Title: Re: Can't D/L new update 1.3 - no Ext. D/L Service!
Post by elpilotojavier on Jan 2nd, 2019 at 10:04pm
Dear Mister Captain Sim,

Could you please be bother to check your own instructions BEFORE posting them to your clients?
There's no such a thing as "extended download service" in your webpage.
I have been trying to update ever since I got the first version, I have never been able to do it. And to be honest, I just get bored after trying for 15min and go and use X-PLANE 757, which is much better anyways. But who knows, maybe your 757 is better in the updated version, but I guess we, your clients, will never find out since we can not find your update link.




Title: Re: Can't D/L new update 1.3 - no Ext. D/L Service!
Post by Markoz on Jan 2nd, 2019 at 11:58pm

elpilotojavier wrote on Jan 2nd, 2019 at 10:04pm:
There's no such a thing as "extended download service" in your webpage.

Yes there is. I've used it many times since I bought my first Captain Sim product back in 2009 (see attached image). ;)

Maybe you are misunderstanding the instructions, and so you don't see it.
Extended_Download_Service.JPG ( 137 KB | 179 Downloads )

Title: Re: Can't D/L new update 1.3 - no Ext. D/L Service!
Post by Captain Sim on Feb 2nd, 2019 at 3:11pm
Off-Topic replies have been moved to this Topic.

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