Quote:

If the answer to my query (regarding the autopilot disconnecting) is in the knowledge base then show me where rather than pointing me to a rather insulting kb entry that tells me that my request for support will be rejected.

Was KB #10642 (the only one I found) the one that Captain Sim pointed you to?

Q: AP disconnects randomly without touching the joke.

A: Please do the following:
- open aircraft.cfg file,
- find the section
AP_joystick_disc=25000
- change it to
AP_joystick_disc=32768
The autopilot will be no longer disconnecting.
You can also set the sensitivity of your joystick movement changing the AP_joystick_disc parameter from 0 (not recommended) to 32768

From: 777 Captain (FSX/SE/P3D) / Systems Programming (gauges) (QID 10642)

And if so, I am I right in assuming that you tried it?


Quote:

Add this to the fact that importing a flight plan to P3D is not available and I'm starting to see a product that doesn't quite match the advertising.

I found that I can create, save, and then load into the CDU, a flight plan created using the in built P3Dv3 Flight Planner.
I don't remember ever seeing Captain Sim saying that the 777 Captain could load PFPX created flight plans, and if it does, it can only do so if they are saved in the P3Dv3 Flight Planner format.


Even so, if you can't solve the problems, then it's only fair to say you should ask for a refund. :-/