CAPTAIN SIM FORUM - Print Page

CAPTAIN SIM FORUM
737 Captain >> 737 Captain - General >> Help with reinstall please https://www.captainsim.org/forum/csf.pl?num=1444501293 Message started by karlrobinson on Oct 10^th, 2015 at 6:21pm

Title: Help with reinstall please
Post by karlrobinson on Oct 10^th, 2015 at 6:21pm

I have completely reinstalled FSX on my system but am having problems reinstalling the B737.

I have downloaded the latest model
I have uninstalled my previous version
I have deleted the HKEY registry

When I run the installer I am not prompted for my order number. Although the product installs I am left with black gauges in the VC, and the 2D panels (e.g. simicons) do not appear.

What am I doing wrong?

Thanks in advance

Karl

Title: Re: Help with reinstall please
Post by Captain Sim 2 on Oct 12^th, 2015 at 7:24pm

Karl, please try manual offline activation.

Title: Re: Help with reinstall please
Post by karlrobinson on Oct 24^th, 2015 at 4:23pm

When i run the installer, I am provided with the following screens. I am not prompted for my order number, or the option to run an offline activation.

Welcome screen
Licence Agreement
Select Flightsim
Choose Install location

Then the product installs.

Title: Re: Help with reinstall please
Post by Captain Sim 2 on Oct 26^th, 2015 at 10:10am

This forum is not for Technical Support, please use the corresponding section at our site.

Title: Re: Help with reinstall please
Post by be77solo on Jan 14^th, 2016 at 7:46pm

karlrobinson wrote on Oct 24^th, 2015 at 4:23pm:

Hi Karl,
I am having the exact same issue trying to reinstall and manually activate... did you ever find a solution?

Thanks,
Allen

Title: Re: Help with reinstall please
Post by Markoz on Jan 15^th, 2016 at 1:55am

Open the Run command (Windows Key + R) and type in %AppData%\Roaming\CaptainSim. Delete the p732 folder. Then reinstall the 737-200 Base Pack. I highly recommend that you use the Manual Offline Activation when activating it!

Note. The Windows Key is the key that has the Windows Logo on it, and is normally found between the ALT and CTRL keys.