crado wrote on Dec 10^th, 2012 at 4:49pm:

Y don't they come on this forum n help solve the problems everybody is having especially not having  no seatbelt or no smoking chimes? >:(

Because the forum is not for official support! To get official support from Captain Sim, you need to submit a ticket using the Support Ticket system:
Check-in to Your Profile > Product > Customer Support > Search KB or Submit New Ticket.