Hello Guys,

For a long time I've been trying to install 757. However, I installed base back without any problem and activated truely the Pro Pack installation setup gives an error as "The 757 Captain Block B for FS2004 must be activated on your computer before the Pro Pack isnatllation..."

But I do not get any activation problem while I'm installing base pack. So what can the problem be?

By the way. I tried to open a support ticket, but "Submit new ticket" button does not work both in Explorer and Chrome". Thanks a lot for further helps.

Selcuk

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Unfortunately it will be impossible to help you without ticket submitted. Everything is working OK in IE if you fill in all the fields. Please try again.

Hello,

System is Win7 64bit and works stable as expected also with IE. Before I wrote this topic, I tried submit a ticket. But both in Explorer and Chrome the Submit New Ticket button does not work however there is no any red blank.

Captain Sim 2 wrote on Jan 24^th, 2012 at 1:27pm:

Unfortunately it will be impossible to help you without ticket submitted. Everything is working OK in IE if you fill in all the fields. Please try again.

Come on guys..I paid for this product and I can not use in FS9. I need further assitance as you see. I do not want to think that I wasted a money.

Please check the Forum Rules. The Forum is not for Technical Support. Please use corresponding site section.

Captain Sim 2 wrote on Jan 27^th, 2012 at 10:43pm:

Please check the Forum Rules. The Forum is not for Technical Support. Please use corresponding site section.

I do not have a work with rules. I already checked, you must see this I tried to submit a ticket. Even I forwarded the submit button of the new ticket does not work.

Please at first check the system if it works or not and then forward the result to me. If I can't submit a new ticket then give one releated email address to me to forward further instructions about the problem.

At first please see me as a CONSUMER and pay attention on me to show CaptainSim's after selling service. Getting money is easy in trade, but the most important thing is customer satisfaction and still you did not do anything to make me satified.

Selcuk wrote on Jan 29^th, 2012 at 11:46am:

Please at first check the system if it works or not and then forward the result to me. If I can't submit a new ticket then give one releated email address to me to forward further instructions about the problem.

We have double checked in IE and Opera - everything works OK. Unfortunately we do not provide support by e-mail.

Okay; here is the result fur submitting, your system does not support IE 9.0.8112.16421 that comes as a default with Win7 64bit. I trried with IE8 and could submit it.
I hope I can get a result to solve my current problem as I submited.

Selcuk wrote on Feb 2^nd, 2012 at 6:00pm:

Okay; here is the result fur submitting, your system does not support IE 9.0.8112.16421 that comes as a default with Win7 64bit. I trried with IE8 and could submit it.

I have once again tried a second ago to submit ticket in IE 9.0.8112.16421, Win7 64bit without a single issue, so the problem is not at our end.

Yhis company is the worst at customer support. Round and round and round they jerk you.