DrNex wrote on Jun 7^th, 2012 at 9:24pm:

I have to say that I think this is really quite outrageous. I have never heard of any software developer refusing to update a legally purchased product based on the distribution channel. Obviously Captain Sim agreed to have Just Flight publish its software some time ago. Whether they had a falling out is irrelevant, as they still have a duty to support the end user /purchaser of their product regardless of the distribution channel. They undoubtedly still receive royalties (or did receive royalties) for the purchase of this product, and to leave the user "hanging" without an update is extremely unprofessional. All this baloney about "supporting the developer" is hogwash - Captain Sim made a knowing and intelligent decision to publish via Just Flight, probably to get its product out to users who would otherwise not have heard of CS, myself included.

While I feel for you, the fact is you purchased the 757 from Just Flight, your purchase contract is with them not with CS. It is up to them to provide support via their contract with the developer. If they didn't make provisions in that contract for the developer to continue support to their end customer base after their contract lapsed, that is their problem. What is complicating the matter is they used a different purchasing mechanism then CS which CS does not have access to, so there is no way they can verify another company's customer base to provide the update (Which is actually a full installation.) So unfortunately another company's customers are left in the middle of this.