Quote:

Product support is what you make of it, some people have very good experiences and other people dont.

Sorry, too much euphemism for me.  :-?

Guys, lets stay on topic. The CS 757 bought in a box at another company, nothing more, nothing less. People who've paid for it are now stuck at 4.4.
Both companies involved made their statements and now it's up to the reader's mind to judge them.