CoolP wrote on Nov 16^th, 2011 at 7:20am:

If you handle them nicely and fair, they will always stay CS customers and avoid another company. Business continued!

I just think that we need to be careful of which products we buy from another company. If they are resellers for a product, it could be better buying from another store or the developers store. There is nothing wrong with buying their in-house developer products.