CAPTAIN SIM FORUM - Print Page

CAPTAIN SIM FORUM
767 Captain (FSX) >> 767 Captain (FSX) >> Support for the boxed version of 767 �Captain https://www.captainsim.org/forum/csf.pl?num=1308450528 Message started by skydiver1 on Jun 19^th, 2011 at 2:28am

Title: Support for the boxed version of 767 �Captain
Post by skydiver1 on Jun 19^th, 2011 at 2:28am

Greetings, �This is my first post on this forum and I wish to apologize in advance if I break any rules. �I recently purchased the boxed edition of this add-on but it appears no one supports the boxed version. � There have been many post regarding the flight modeling and stability issues. �In the past CS has issued service packs to fix problems but it appears to be only available CS Direct Download customers. �I currently have version 1.4 but if a new service pack is issued do I have any options to obtain the newest service pack? :-/

Title: Re: Support for the boxed version of 767 �Captain
Post by Markoz on Jun 19^th, 2011 at 8:05am

Version 1.4 is the current version of the CS 767 download. So you are up to date.
For updates for the Just Flight boxed products, you have to wait until they release them. This usually a few months later (as far as I know).

Mark

Title: Re: �Support for the boxed version of 767 �Captain
Post by skydiver1 on Jun 22^nd, 2011 at 6:44pm

Hi Mark, �Thanks for your reply. � �My boxed version was actually published by another company. �however, �this product does not appear on their support list so I have sent an E-mail to another company support and waiting a reply. � Hopefully they will respond and end the mystery. � �Thanks again.

Title: Re: �Support for the boxed version of 767 �Captain
Post by Markoz on Jun 22^nd, 2011 at 11:05pm

skydiver1 wrote on Jun 22^nd, 2011 at 6:44pm:

Sorry about that. I never really looked to see how another company sold the 767 Captain (boxed and/or download). :(

Mark

Title: Re: �Support for the boxed version of 767 �Captain
Post by skydiver1 on Jun 24^th, 2011 at 9:19pm

Hi again Mark, � I really appreciate all the help you and everyone have given. � �I have been in contact Fabian at another company and he confirmed that Capt. Sim does support �the another company boxed version. � �I went back and �and discovered what �I actually needed to enter was �my "Install" code and not the "Box User" code listed under "Support". �Now I am able to access all areas of the Capt. Sim website. � Also, � Fabian has indicated he may be able to send an English version of the manual. �another company has been very responsive and I am very pleased with their Customer Service. �Once again, �Thank you to you and to everyone. �:)