Agree with pretty much all you said Lou. 2020 reminds me of the launch of FSX, it took a LONG time to work out all the bugs.
That dam download is a real PITA.....it has hardly worked correctly since day 1....the only work around I found was to click on links that shouldn't have anything to do with the download, then wait forever to see what happens.
If I hadn't lost all my FSX stuff with a PC crash, I would be back to flying FSX until they get 2020 correct....sighhhhhh.