Captain Sim wrote on May 20^th, 2009 at 11:23am:

rb211 wrote on May 19th, 2009 at 10:38pm: Nope - they gave up on us. No, we just "gave up" on outdated and having no prospects FS version (FS9) and sincerely hope all of you will use FSX one day.

I just want to make sure I understand Captain Sims official position on a final upgrade to the FS9 version of the 757...

Customers, like myself...who orignally may have bought the 757 way back when, using your nearly incomprehensible "block" system...before there even was a 757 for FSX, I might add...and thereby providing you with the capital for the research and development of a fully operational version for FSX...are not going to have access to the same upgrades provided to the customers who bought the FSX product yesterday?

This seems to be a very disrespectful and heartless way to pay a loyal customer back...and an ultimately self-defeating business practice...because no matter how great a product you produce in the future I for one, will never buy another CS simulation.

In more legal terms...you failed to make me "whole" as a customer, after promising a fully functional product...because it isn't economically viable for you to do at this time...and after you have accepted payment. Sounds like a breach of contract that is turning into a "bait and switch" business tactic to me...Not very pretty. By the way,I am not saying you did this on purpose, I'm only trying to convey how it feels.

But more importantly, from a customers point of view, it is at the very least...a breach of trust.

I made the commitment to support your development of the original 757 project with the expectation that I would eventually be flying a really great addon...for FS9...not FSX!!!

Customers like myself who are willing to take a chance on an "unfinished" product in its early developmental stages are not as easy to come by as you might think...

Think long and hard about your next complicated project that may require years to complete...who is going to want to take that chance again and end up with an incomplete product simply because a new version of flight simulator (in what ever form it will take) has been released.

Please say that you will reconsider your official position. Complete the FS9 757 project and then end development for the platform.

Do the right thing...don't leave loyal customers with a "half baked" product. Finish what you have started!

Respectfully,

Robert M. DeLorenzo