Hey mark thanks for the reply.  I'm pretty sure I can speak for most of us here when I say you have been more than helpful over the years.  So thank you very much and hope you have a great 2014!!  As for my captainsim problems I'm not having any luck :(. Ive downloaded, uninstalled/reinstalled, cleared my registry, and followed KB 660,685, and 31 to a T.  But I'm having absolutely no luck.  I've tried doing the online and offline activations and im 100% positive I've got the most current version of each aircraft.  One possibility that I can think of is windows7 is installed on my drive C but I have fsx installed on my other hard drive D. I have made sure that all cs aircraft have been installed onto my D drive as well.  I had to use my D drive because drive C was almost full...  Other than that I'm lost..  Is there a support email address?  

Thanks all and happy new year!!