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Message started by CODY614 on Aug 16th, 2006 at 11:31pm

Title: Order numbers....
Post by CODY614 on Aug 16th, 2006 at 11:31pm
Howdy guys...
Capn' I got a question about past order numbers...
I received an e-mail with order numbers for "All my CS purchase's"....Is this an updated set of numbers or just one more bit of customer service? Consolidating all my orders in one place for easy access?
Thanks in advance...


Jeff

Title: Re: Order numbers....
Post by Captain_Sim_TSM on Aug 17th, 2006 at 6:27am
This is how the Account Support System works. You press 'Redownload Products' link, enter your purchase e-mail and receive all Order Numbers to this address.
If you have not requested the service, but received this kind of e-mail, it means somebody entered your e-mail into the field hoping to get Order Numbers and use your software. Obviously he/she will not be able to do this :)
We are sorry for inconvenience.

Title: Re: Order numbers....
Post by CODY614 on Aug 17th, 2006 at 2:17pm
Wow.. >:(...Nope...I didnt' request it... :-?...I keep them tucked away for safe keeping...
Thanks for the heads up....And dont' be sorry..If this stopped someone from gaining access to my account info..I think it's great that it stopped them!
Jeff

Title: Re: Order numbers....
Post by Dax on Aug 31st, 2006 at 3:12pm
Just had the same thing happen to me Jeff. I have been off line for a bit with a busted modem. Just got it fixed and one of my first emails is a list of my order numbers. Like you I didn't request one.
Someone is trying hard to aquire other peoples order numbers.

Dax

Title: Re: Order numbers....
Post by Captain_Sim_TSM on Aug 31st, 2006 at 3:32pm
Fortunately this is impossible, we have very reliable system.

Title: Re: Order numbers....
Post by Dax on Aug 31st, 2006 at 3:41pm
I do not think for a minute that the CS system is at fault. It is just that I recieved an email with all my order numbers on but I did not request one. I have in the past but I recieved that request. This one is came out of the blue.

Dax

Title: Re: Order numbers....
Post by CODY614 on Aug 31st, 2006 at 10:49pm
When you stop and think of the money involved....It's sad that people stoop this low...
It's like "Larceny"...I own several products...If they could get away with this it would be discusting!

Glad that the request always comes back to the one who really owns' it....


Jeff

Title: Re: Order numbers....
Post by Pash Master on Jul 20th, 2007 at 6:09pm
That's a stupied thing to do... I can't belive they actually thought it would work.

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